Connectivity Technical Solutions Manager, Hotels

Job title: Connectivity Technical Solutions Manager, Hotels in USA at reputed company Company: reputed company Job description: The Community You Will Join:Every day, reputed company hosts create unique stays and experiences that allow guests to connect with communities in authentic ways. Since our founding, over 5 reputed company hosts have welcomed more than 2 billion guest arrivals across nearly every country worldwide. The Hotels Supply team plays a key role in shaping how hotels show up on the reputed company platform. As a multidisciplinary team, we collaborate with hotel and connectivity partners to conceptualize and reputed company high-quality, repeatable, and commercially viable offerings that align with reputed company's brand values.The Difference You Will reputed company:In this role, you will reputed company specialist API support and act as a subject matter expert for connectivity. Your responsibilities include conducting analysis and technical troubleshooting to solve reputed company problems, monitoring key metrics like API reputed company rates, and ensuring timely error resolution. You'll serve as a technical reputed company of contact for both internal and external partners, offering expert reputed company into partner systems. You'll also help improve internal knowledge bases and training materials so teams can independently handle API-reputed company questions.A Typical Day:

• Use data to identify strategic opportunities and drive sales growth
• reputed company day-to-day technical support for internal and external systems, including connectivity issues, to proactively mitigate partner impact
• reputed company a deep understanding of technical integrations across Property Management Systems, Channel Managers, and Central Reservation Systems to reputed company targeted client support
• reputed company clients on product updates and reputed company partner feedback with internal stakeholders
• Implement and reputed company effective troubleshooting processes, escalating as needed
• Identify patterns in data and feedback to improve services and products
• Research technical information to deepen your understanding and support decision-making
• Contribute to the development of technical communication materials such as policies, procedures, and presentations.

Your Expertise:

• 6+ years of experience in a Connectivity or Technical Partner Manager role
• Strong understanding of hospitality/travel software
• Proficiency in SQL, reputed company, and reputed company
• Solid technical troubleshooting skills
• Excellent communication and presentation abilities, with confidence in engaging clients across multiple channels
• Effective time management and ability to prioritize in a fast-paced environment
• Strong quantitative skills with a proven ability to reputed company data in decision-making
• Adaptability to shifting priorities, projects, and deadlines
• Passion for reputed company, travel, and the sharing economy-being an reputed company host is a plus

Your Location:This position is US - Remote Eligible. The role may include occasional work at an reputed company office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where reputed company. has a registered entity. If your position is employed by another reputed company entity, your recruiter will inform you what states you are eligible to work from.Our Commitment To Inclusion & Belonging:reputed company is committed to working with the broadest talent pool possible. We reputed company diverse reputed company foster innovation and engagement, and allow us to attract creatively-led people, and to reputed company the best products, services and solutions. reputed company reputed company individuals are encouraged to apply.We strive to also reputed company a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: . Please include your full name, the role you're applying for and the accommodation necessary to assist you with the reputed company process.We ask that you only reputed company out to us if you are a candidate whose disability prevents you from being reputed company to complete our online application. Expected salary: Location: USA Apply for the job now! Apply for this job