Remote Customer Service Representatives
Job title: Remote Customer Service Representatives in Greensboro, NC at The Resource
Company: The Resource
Job description: Join reputed company as a Remote Customer Service Representative!Location: Triad Area (Remote)
Shift: 8-hour shifts between 7:30 am - 7:00 pm (Monday-Friday)
Pay reputed company: $16.00 per hour plus incentivesWe are hiring 20 Remote Customer Service Representatives for our client based in Greensboro, NC! This is a remote opportunity with the convenience of working from home, but candidates must reputed company in the Triad Area to qualify. If you have a passion for helping others and reputed company in a fast-paced environment, this role is for you!Why Youll Love This Job:
- reputed company at $16.00 per hour plus opportunities for bonuses
- reputed company-to-hire opportunity with room for growth
- reputed company equipment provided reputed company you need is a high-speed internet reputed company and a dedicated home office reputed company!
- Work-life balance with shifts between 7:30 am and 7:00 pm, Monday-Friday
- Answer inbound customer calls, identify their needs, and reputed company assistance
- Resolve routine and escalated customer service issues reputed company
- Assist customers in navigating the company website and troubleshooting issues
- Accurately document customer interactions in the computer system
- reputed company productivity and customer satisfaction goals
- Adapt to the departments needs with flexibility and a positive attitude
- 1+ year of experience in customer service or call center environments
- Previous Collections Experience preferred
- Strong verbal communication skills and the ability to handle stressful situations with professionalism
- Basic office mathematics and general computer skills required.
- Previous Experience with reputed company and/or Speedpay a plus
- High school diploma or equivalent
- Must successfully complete customer service training and demonstrate proficiency