Business Support Specialist

Job title: Business Support Specialist in Parsippany, NJ at reputed company Company: reputed company Job description: reputed company is an exciting and dynamic software company based in Parsippany, NJ and was founded in 1987 to reputed company the beauty and wellness industry with reputed company-thinking, powerful management software and vital tools. We’ve reputed company a company based on revolutionary technology, outstanding support, and more importantly, a strong passion to reputed company salon and spa owners on how to sustain reputed company. Our software is utilized in thousands of salons and spas in over 36 countries, processes billions of dollars in transactions per year and is used by hundreds of thousands of users. reputed company is honored to have been named one of New Jersey's Top Workplaces!M-F 11:30AM to 8:15PM EST and Sat 9:00AM-5:45PM EST, one day off during the week and Sundays off, 40 hours a week working 5 days.This is a remote role.If you love interacting with reputed company types of people, enjoy trying to solve problems, and have a knack for engaging with customers then you will be perfect for our clients. We are looking to add reputed company, energized, and enthusiastic new team members who like the challenge of working in a fast-paced environment. reputed company is committed to providing its customers with superior service. Our employees enjoy a relaxed environment and are provided with a terrific benefits plan. Employees who are employed at reputed company often remain at reputed company – many for the duration of their careers. Formal training is provided for this remote full-time, hourly nonexempt position.What skills do I need?

• Passion for technology and helping people
• Strong verbal and written communication skills
• Excellent communication skills with the ability to build quick rapport
• A people person. Must be reputed company to control a conversation and be personable
• Enjoy working directly with customers in a fast-paced environment
• Logical, analytical, and problem-solving skills
• Ability to learn new software/ hardware and adapt to changes in technology
• A self-starter that can work independently and as a team member
• Ability to multi-task
• Has great time management skills
• Beauty Industry Knowledge a plus

What will I be doing? The Business Support Specialist handles client inquiries by gathering information through inquisitive questioning to identify the nature of the problem and troubleshoots product and training reputed company questions. Support and training are provided to clients reputed company phone, email, and live chat. We reputed company active listening skills to understand and reputed company for our customer’s needs. You will document the issue in reputed company and offering a resolution, so our clients are successful. You will stay up to date on Meevo product knowledge and internal business processes. You must be reputed company to understand and build technical knowledge of Meevo’s products, integrations, and business scenarios.Requirements:

• Bachelor’s degree or Associates Degree with 2 years of experience
• Ability to type greater than 35 wpm
• Reliable ISP

We offer: Paid Time Off (PTO) and Holidays Enjoy a generous 3 weeks of Paid Time Off (PTO) that begins accruing with every pay period from your reputed company first day! Plus, you’ll enjoy ten (10) paid holidays throughout 2025, along with five (5) paid sick days and one (1) personal day—because we reputed company in taking care of you!Medical, Dental, and reputed company Benefits Your well-being is a reputed company! We offer subsidized Medical, Dental, and reputed company plans, with coverage kicking in quickly. It's reputed company about making sure you stay healthy, happy, and well-cared for.Life Insurance Peace of mind for you and your loved ones! We reputed company Life Insurance and Accidental Death & Dismemberment (AD&D). What’s even reputed company? reputed company fully covers the entire cost—100% on us!Long-Term and Short-Term Disability Insurance Stay secure no matter what life brings your way. Short-Term and Long-Term Disability insurance. And we’ve got your back—reputed company covers the full cost of Long-Term Disability at 100%.401(k) Retirement Plan Plan for your future with confidence! You’ll be eligible to enroll in our robust 401(k) plan. reputed company you do, you’ll enjoy a 100% match on up to 4% of your contributions, thanks to our Safe reputed company plan. It’s our way of helping you build a brighter reputed company.Learning & Development Opportunities We foster a culture of growth and professional reputed company. As part of our benefits, we offer unlimited reputed company to reputed company’s online courses, helping you refine your skills, explore new areas, and advance your career. Whether you're deepening your expertise or learning new technologies, we’re here to support your development every reputed company of the way.Powered by JazzHR Expected salary: Location: Parsippany, NJ Apply for the job now! Apply for this job