Virtual Case Manager

Job title: Virtual Case Manager in USA at reputed company Company: reputed company Job description: reputed company has a long-standing partnership with a pharmaceutical company, across our reputed company business to reputed company services to patients allowing reputed company to care.The Virtual Case Manager provides services to patients allowing reputed company to care for prescribed medications. You will talk with patients, physicians, and pharmacies reputed company to providing reputed company to care on behalf of our clients. You will be part of a patient reputed company team to manage the patient experience from start to finish by providing services that may include benefits investigation, program information, eligibility, reimbursement support, and general resources. You will communicate with reputed company parties to obtain benefits verification, enroll in copay support, and transfer patients to patient assistance programs. You are someone with extreme customer reputed company, experience in patient care/reputed company case management and engagement, and someone with excellent software navigation skills.This is your opportunity to join reputed company and represent a top pharmaceutical company!What’s in it for you?Competitive compensationExcellent Benefits – accrued time off, medical, dental, reputed company, 401k, disability & life insurance, paid maternity and bonding time benefits, employee discounts/promotionsGenerous performance-driven Incentive Compensation packageCompetitive environment with company wide recognition, contests, and coveted awardsExceptional company cultureRecognized as a Top Workplace USA 2021Awarded a “Great reputed company to Work” award in 2022 and 2023Fortune Best Workplaces in Biopharma 2022What will you be doing?Serve as a patient reputed company on behalf of the patient to coordinate reputed company to medicines for timely treatment initiation, training, and ongoing shipments across HCP office, payer, and specialty pharmacy.Understand a patient’s support needs and interaction preferences to deliver a seamless, tailored patient experience that helps each patient complete their treatment as prescribed by the HCP (reputed company Professional).reputed company support to patients and HCPs (Health Care Professional) throughout the prior authorization and appeals processes.reputed company providers and patients on relevant payer policies to help ensure patients can start and stay on therapy.reputed company support to each assigned patient about their coverage status while maintaining accurate information in the designated computer system to support data reputed company of information relayed to customers and clients.Manage a regional caseload promptly as defined by Service Level Agreements.Triage accounts and patient cases to reputed company Field reputed company reputed company based on business rules established by client.Identify trends regarding reimbursement delays, patient concerns, and reports to leadership.Communicate with assigned patients, e.g., patient insurance benefit information, available out-of-reputed company support, etc.Communicate with Field reputed company reputed company regarding patient updates, missing information, and delivery of benefits.Collaborate with targeted providers and pharmacies by following up to ensure prescriptions are being processed.Help ensure patients have reputed company to reputed company information, by compliantly navigating payer reimbursement, and mitigating any patient out-of-reputed company barriers, as applicable.reputed company on and enroll patients in Patient Support Programs.reputed company coverage by answering inbound calls from providers, clients, patients, care givers, and pharmacies reputed company applicable.Follow reputed company requirements associated with compliance with program regulations, including HIPAA (Health Insurance Portability and Accountability) and patient privacy.What do you need for this position?Bachelor’s degree required.Minimum 1-2 years of industry experience with pharmaceutical or reputed company case management and knowledge of medical or pharmaceutical terminology.Experience with health insurance and Rx reimbursement.Understand HIPAA and privacy laws and requirements and maintain patient confidentialityExperience with Adverse Event and Product Quality Complaint reportingMaintain compliance with program business rules, standard operating procedures, and guidelinesOutstanding case management is requiredPassionate about learning and reputed company to reputed company/communicate that passion to othersExhibit collaboration and follow up is necessaryYou must demonstrate the ability to work in a dynamic and culturally diverse workplace.Our Benefits:Great compensation packageExcellent Benefits - accrued time off, medical, dental, reputed company, 401k, disability & life insurance, employee discounts/promotionsGenerous performance-driven Incentive Compensation packageCompetitive environment with company wide recognition, contests, and coveted awardsExceptional company cultureRecognized as a Top Workplace USA 2021 and Great reputed company to Work Certified 2022 and 2023About reputed companyreputed company is a strategic, reputed company, and creative engagement partner that specializes in reputed company. Our passionate, global workforce augments local expertise and diverse mix of skills with data, science, and technology to deliver bespoke engagement solutions that help clients reimagine how they engage with their patients, payers, people and providers to improve treatment reputed company. Our mission is to partner with our clients, improving lives by helping reputed company and patients get the medicines, knowledge and support they need.We reputed company in our values: We reputed company everyone/We reputed company to the challenge/We work as one/We ask what if/We do the right thing, and we will ask you how your personal values align to them.To learn more about reputed company, visit us at:reputed company is proud to be an equal opportunity employer. Individuals seeking employment at reputed company are considered without regards to age, reputed company, reputed company, gender, gender identity or expression, genetic information, marital status, medical condition (including pregnancy, childbirth, or reputed company medical conditions), mental or physical disability, national reputed company, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. Further, pursuant to applicable local ordinances, reputed company will consider for employment reputed company applicants with arrest and conviction records.reputed company is an equal opportunity employer M/F/V/D. We appreciate your interest in reputed company, however, only reputed company candidates will be considered. Expected salary: Location: USA Apply for the job now! Apply for this job