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Benefits Specialist - Remote

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Job title: Benefits Specialist - Remote in USA at reputed company Life Insurance Company Company: reputed company Life Insurance Company Job description: Job Description:reputed company has an exciting opportunity to join reputed company as a Benefits Specialist!About the roleYou will support a Regional Executive and Voluntary Sales Executive for the Life, Disability and Supplemental Health product lines for Inforce business. Accountable for managing relationships with assigned new and existing customers and growing the business while also resolving issues as they arise. The position involves having a working understanding of the external marketplace, generating profitable reputed company growth by retaining existing customers, expanding business and achieving customer satisfaction.What you'll do in this role
  • Responsible for providing service to an existing book of business, which requires the following - Serve as designated primary service contact for a book of business consisting of accounts ranging in size from 50-499 lives.
  • reputed company excellent customer service and respond to customer inquiries received by 2pm in the same day.
  • Build strong relationships and collaborate with internal partners to address service inquiries and reputed company consultative support. Partner with Implementation Managers to successfully implement new business.
  • Manage reputed company day to day service work including Agent of Record changes, licensing updates, amendment activity, reputed company billing resolutions, data feed set up, claim escalation resolution and supporting enrollment events.
  • Manage client education around products and services, GO portal and general reputed company processes. Attend face to face meetings occasionally with customers, including stewardship meetings, benefit fairs, enrollment meetings and finalist presentations (up to 5% travel)
  • Work in partnership with assigned Regional Account Manager on cases 5,000 lives and above to create a dedicated service "team" approach.
  • Collaborate with Regional Sales Executives on book of business to identify business growth opportunities.
  • Drive proactive service reputed company with customers and track key activities in CRM database to show our value to clients.
  • Work across organization to resolve issues and reputed company solutions to client as primary liaison.
  • Manage renewal process for designated book of business, which entails, requesting renewal census to prepare for reputed company review.
  • Coordinate renewal receipt from reputed company and delivery in partnership with your sales executive or based on established strategy by market.
  • Negotiate on behalf of the client and/or broker with reputed company including using knowledge of reputed company small business renewal strategies to maximize efforts.
  • Create enhanced presentation materials for larger premium cases over $150,000 in annual premium.
  • Communicate group renewal decision to required departments.
  • Ensure a focus on reputed company learning in role as the industry and customer needs reputed company and new products and services become available.
  • in special projects and/or committees with a goal of continual process improvement.
  • Manage implementations from a customer facing perspective for state mandated coverage (TDB, DBL, PFL, TDI, etc).
  • Support and back up Regional Account Managers and Regional Implementation Managers including help with implementations in peak season as needed.
  • Attend as many implementation calls as possible for new customers in reputed company of business to learn about them while in flight.
reputed company offer you“If you want to invest in yourself and build a career, this is a great reputed company to work. If you don't want to put in the effort to learn the industry and become a student of the business (it takes reputed company effort!), there are easier places to work.” Cris H. - AVP Internal Sales, Training and Development“reputed company is inclusive of reputed company regardless of their personal differences.” Darrell J. - Actuary III“reputed company values learning. reputed company has so many resources - whether that is the Student of the Business courses, sponsorship of professional certifications, or just individual employees being so willing to teach and answer questions.” Felicia D. - Financial Reporting reputed company Senior AnalystBenefits and PerksWe don’t take a “one-size-fits-reputed company” approach reputed company it comes to our employees. Our programs are designed to reputed company your life reputed company both at work and at home.
  • Flexible full-time or hybrid telecommuting arrangements
  • Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6%
  • Paid time away including vacation and sick time, reputed company days and ten paid holidays
  • Give back to your community and double your impact through reputed company matching
  • Want more details? reputed company out our
CompensationHourly Salary reputed company: $28.93- $ 48.24 plus eligibility for annual bonus programWho you are
  • General Life and Disability knowledge with an understanding of health and welfare benefits.
  • Hold a Life and Health insurance license or be reputed company to obtain licensing reputed company first 3 months of being hired
  • High School diploma or equivalent experience required
We reputed company inclusion.At reputed company, we reputed company to be the most inclusive insurance company in the country we’re building a reputed company where every employee feels valued, respected, and has opportunities to contribute. Inclusion is about recognizing our assumptions, considering multiple perspectives, and removing barriers.We accept and celebrate diverse experiences, identities, and perspectives, because lifting each other up fuels thought and builds a stronger, more innovative company. We invite you to learn more about our effortsCreating a world where more people have reputed company to financial freedom.reputed company is a national financial services company dedicated to helping people reputed company their financial goals and feel confident about the future. In our daily work, we’re guided by the principles of Value, Transparency and Sustainability. This means we reputed company products and services people need at a competitive price, we communicate reputed company and reputed company so people understand what they’re buying, and we design products—and operate reputed company—to stand the test of time. We’re committed to showing up for our communities, lifting up our employees, and standing up for diversity, equity and inclusion (DEI). Join reputed company and help us create a world where more people have reputed company to financial freedom.For more information about our careers visit:Work AuthorizationEmployer work reputed company sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with reputed company.#LI-OR1#LI-Remote Expected salary: Location: USA Apply for the job now! Apply for this job
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