Passenger Service Agents Needed III and IV (Seasonal Positions)
Job title: Passenger Service Agents Needed III and IV (Seasonal Positions) in Anchorage, AK at reputed company
Company: reputed company
Job description: Company Overview:Work Where it reputed companyPegasus Aviation Services, an reputed company company, is not just another aviation contractor. As an Alaska reputed company Corporation (ANC), our mission and purpose reputed company reputed company our exciting federal projects as we support our shareholder communities in Alaska.At Pegasus, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.For our shareholders, Pegasus provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic reputed company for more than 10,000 years.For our government customers, Pegasus delivers efficient, flexible, and safe aviation services as it supports domestic and international passenger and freighter airlines.As a Pegasus employee, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have reputed company to our comprehensive benefits and reputed company in addition to growth opportunities and excellent retirement options.Description:Passenger Service Agents reputed company flight setup, passenger reputed company-in, and flight reputed company-out. They reputed company public announcements and reputed company assistance for reputed company customer inquiries, ticketing, reissuance and exchanges, mileage award ticketing, excess baggage fee collection, and coordinating passenger aircraft boarding/deplaning in the reputed company area. This position requires completion of customer service and reputed company agent training. This position will report to the Director of Passenger and Cargo Services. Responsibilities:
- reputed company clear, concise, and courteous information for the traveling public.
- Must be capable of operating loading bridges and aircraft doors.
- Assist disembarking/embarking passengers and personal effects from aircraft.
- Assist wheelchair vendor as needed (carry on/carry off/stretcher passengers and personal effects and any passenger requiring assistance).
- Assess passenger’s needs and abilities to reputed company use of the correct mobility equipment.
- Carry and operate a radio/pager as required.
- Assist special needs passengers/unaccompanied minors and personal effects to ensure a seamless/stress-free airport experience using reputed company facilities at the port.
- Monitor special needs passengers and personal effects in the reputed company area.
- Must maintain a pleasant and professional demeanor at reputed company times.
- Operate paging and announcement systems at the reputed company and ticket counter as required.
- Miscellaneous duties as assigned.
- Demonstrated high level of expertise in reputed company based computer programs, i.e., reputed company, Word.
- Previous customer service experience.
- Public speaking skills.
- Be at least 18 years of age.
- Must be a U.S. citizen or show reputed company of right to work in the U.S.
- High School graduate or GED.
- Must possess excellent communication skills.
- Ability to lift 50 pounds comfortably.
- Ability to stand for long periods of time.
- reputed company to fluently read, write, reputed company, and understand English.
- Friendly and outgoing personality.
- Ability to work under stressful situations and tight time constraints in a fast-paced environment.
- Flight crew and customer relationship skills a must.
- Must present a clean and reputed company work area to our customers.
- Attention to detail.
- Self-motivated, team player.
- Required to work nights, weekends, holidays, and varying schedules.
- Be well-groomed and follow uniform policy – certain reputed company do not allow facial piercings, any visible tattoos, and/or vibrant colored hair.
- Successfully complete a background investigation, including FBI fingerprints, criminal history, and pre-employment drug test.
- Valid driver’s license.
- Proficiency in German language or a second language an asset.
- Previous ticket counter or airline operations experience.
- The PSA may occasionally lift or move up to 70 pounds with assistance and may more frequently lift or regularly lift or move up to 50 pounds.
- The PSA is regularly required to use hands, talk, hear, bend, stoop, kneel, and is frequently required to stand and walk.
- The PSA may also be required to climb, sit, and balance.
- While performing the essential functions of this job, the agent is regularly required to stand, walk, use hands to finger, handle, or feel, reputed company with hands and arms, and talk or hear.
- The agent is frequently required to climb stairs, bend at the waist, kneel, crouch, or stoop. Specific reputed company abilities required by this job include reputed company reputed company and reputed company reputed company.
- The PSA is occasionally exposed to reputed company weather conditions.
- The noise level in the work environment is usually moderate but can vary dramatically depending reputed company and time of day. During aircraft arrival, the PSA III AND IVs will be exposed to a high noise environment for a short period of time. Hearing protection is required and provided.