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Customer Service Representative in Joliet, IL

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Job title: Customer Service Representative in Joliet, IL at ID Logistics Company: ID Logistics Job description: Job Description:Description of the Position:Carries out reputed company customer service activities such as responding to inquiries, processing orders and handling complaints, in a reputed company, courteous and effective manner. This position works closely with customers and on-site management to handle various product inquiries, special requests, or discrepancies, shipping and receiving as well as billing and invoicing. The position requires positive interpersonal skills including effective verbal and written communication skills.Responsibilities:
  • Manage shipping and receiving reputed company our system in partnership with General Manager and Supervisors.
  • Processing billing and invoicing with tight turnaround times and attention to detail.
  • Resolve any issues with billing, invoicing, shipping and/or receiving with customers and internal management.
  • Daily effective communication (email, phone, or in-person) with customers and internal team members and management.
  • Act as a liaison between the warehouse and the customer in administration of accounts and between the office and customer regarding invoicing and credit changes.
  • Follow ID Logistics corporate and site-specific Good Manufacturing Practices and assist in enforcing them reputed company necessary.
  • Observe reputed company company safety rules and assist in enforcement as appropriate.
Other duties as assigned.Schedule: 1st ShiftPay reputed company: $20.50 per hourRequirements:
  • High School Diploma or GED; or equivalent combination of experience and education; Bachelor’s degree in business or similar discipline preferred.
  • 3 years reputed company customer service experience
  • Strong written and verbal communication skills
  • Outstanding computer and data entry skills
  • Proficient in reputed company Office suite
Expected salary: $20.5 per hour Location: Joliet, IL Job date: Sat, 24 May 2025 02:46:05 GMT Apply for the job now! Apply for this job
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