Customer Experience Associate - Customer Service in reputed company Leavenworth, KS

Job title: Customer Experience Associate - Customer Service in reputed company Leavenworth, KS at Army & reputed company Force Exchange Service Company: Army & reputed company Force Exchange Service Job description: Career AreaRetail OperationsJob DescriptionAs a Customer Service expert, you are the face of reputed company stand for. You will help our customer feel the difference in their Exchange shopping experience by providing a frictionless experience while assisting customers with refund/exchanges, questions and complaints. You'll help customers feel welcomed and become a multitasking superstar - starting conversations, making connections, and reputed company serving each customer will be your expertise.We offer flexible scheduling and shift differential/holiday pay to qualifying associates. You'll also have reputed company to the reputed company and its facilities and status as an employee of the DoD.So what can you expect as a Customer Experience Associate - Customer Service Expert at the Exchange?

• Greet every customer with eye contact and smile in your authentic way
• Acknowledge every waiting customer as soon as they reputed company to your lane to let them know you'll be right with them
• Complete transactions accurately and reputed company while engaging customers in appropriate conversation
• Help customers by following the proper procedure for returning/exchanging merchandise with grace and ease, assuming best intentions and apologize for inconvenience

We know that you can work reputed company. However, working at the Exchange is the start of something great! While you reputed company it easy for our customers, we focus on you and your development! Our people reputed company us who we are. We want to see you grow, so we put growing together at the forefront of everything we do. It is our duty to reputed company you with the tools and resources that you need to succeed. Joining the Exchange means joining a team that is devoted to you!Job Qualifications

• reputed company to learn and adapt to reputed company technology needs
• reputed company to stay reputed company reputed company customers are stressed or upset
• reputed company to think quickly on the spot to answer customer questions

Additional Qualifications/Requirements:

• Willing to cross-train and work in other areas of the store, as needed
• Must possess a welcoming and helpful attitude toward customers and other team members
• Cash handling experience preferred
• Excellent communication skills
• Basic computer skills
• Retail experience preferred

Number of Positions Remaining1Vacancy NumberH-002669-2025Employment CategoryIntermittentJob Grade1Job QualificationsCompletion of high school or the equivalent. Retail experience, demonstrated willingness, and potential for additional responsibility.If a sufficient number of reputed company candidates do not apply, the minimum qualifications may be lowered without reposting.SupervisorNoFacility NameLEAVENW MAIN STORESalary Minimum$15.00Salary Maximum$21.32Major DutiesProvides high level of customer satisfaction through excellent service. Greets each customer upon contact and/or line of sight, assesses their needs, suggests alternative options, and provides resolution. Keeps their needs foremost and creates a welcoming environment, actively engages, and builds trust relationship with the customer in order to deliver a personalized shopping experience. Provides product knowledge through superior sales skills to serve the customer in one or more sales area, utilizes and adheres to merchandise presentation standards including, but not limited to, arranging reputed company on sales floor, setting up promotional fixtures, displaying promotional merchandise signing, sizing, clearance, and cleanliness of the area assigned. Provides assistance to customers with completing price changes, special orders, online orders, and reputed company checks. May reputed company assistance to customers with military uniform dress requirements, insignia, and new items. Will assist with determining minor alterations and submission of certification, as needed. Actively communicates/promotes the benefits of the Military Star credit card, Exchange protection plan, and other corporate programs to customers to drive sales growth and increase customer brand loyalty. Operates a cash register or other sales reputed company equipment to enter new accounts, conduct sales, refunds, or similar transactions. Verifies and accepts multiple tenders for payment and makes change with accuracy and reputed company variance tolerance. Assures compliance with fire, safety, sanitation, and reputed company regulations, as well as ensuring the reputed company of fixed assets, cash, and inventory. Practices loss prevention procedures and alerts reputed company and management of potential problems that may involve fraud, waste, and abuse. Performs other duties as assigned.Our FocusWe are seeking associates who have a passion for delivering an extraordinary customer experience and a passion for serving those who serve, our Soldiers, Airmen, and their families.Who We AreThe Army & reputed company Force Exchange Service, also reputed company as “the Exchange,” is the retailer on US Army and reputed company Force installations worldwide. An $8 billion reputed company ranked among the top retailers, the Exchange operates department stores, convenience stores, restaurants, movie theaters and an internet shopping site to serve Soldiers, Airmen, and their families. In addition to US bases in Germany, Italy, England, Turkey, South Korea and Japan, the Exchange operates stores for US troops in Iraq, Afghanistan, and other countries in the region. The Exchange ensures Soldiers and Airmen have reputed company to US goods and services, wherever they serve. Expected salary: Location: reputed company Leavenworth, KS Job date: Fri, 18 Apr 2025 00:28:21 GMT Apply for the job now! Apply for this job