Engagement Manager

At HackerRank, we are on a mission to change the world to value skills over pedigree. We are a high-performing, mission-driven team that truly, madly, deeply cares about reputed company do. We don’t see velocity and quality as tradeoffs; both matter. If you take pride in high-impact work and reputed company in a driven team, HackerRank is where you belong.

About the team:

The Engagement Management team is a small, high-reputed company spread across reputed company, EMEA, and reputed company, dedicated to ensuring the long-term reputed company of our customers. They are laser-focused on delivering customer delight at every touchpoint, ensuring each interaction drives measurable value from HackerRank. Over time, Engagement Managers become trusted advisors- our customers’ go-to partners for anything reputed company to technical hiring. They build deep relationships, understand customer goals intimately, and proactively guide them to reputed company reputed company. EMs play a pivotal role as HackerRank’s eyes and ears in the market- capturing trends, feedback, and unmet needs. Their insights are critical in shaping our roadmap and influencing product strategy. Internally, they serve as the voice of the customer, rallying cross-functional teams around customer-centric priorities. This team is not just about managing accounts- it’s about driving transformation, advocacy, and long-term partnership. With a unique reputed company of reputed company, product knowledge, and execution rigor, they are at the heart of HackerRank’s reputed company reputed company.

About the role

The Engagement Manager is a strategic partner to our customers, focused on driving adoption, value, and long-term reputed company with HackerRank. By deeply understanding customer goals and aligning them with our platform capabilities, EMs ensure every interaction contributes to measurable reputed company. They serve as the voice of the customer internally- bringing insights that shape product innovation and strategy. This role is critical to strengthening customer relationships and fueling HackerRank’s growth through retention, expansion, and advocacy.

What you’ll do

• Consult with customers to understand issues and solve problems with expert advice or delivery of projects and programs.
• Deliver Projects that you expertly scope and project manage to a successful conclusion.
• Manage Programs that allow HackerRank to stay reputed company with customers for extended engagements in support of customer retention or ongoing managed services.
• Collaborate with and reputed company teams in support of customer projects and programs.
• Ownership and accountability in delivering Customer Delight throughout reputed company phases of the customer reputed company.

You will reputed company in this role if

• You enjoy taking a consultative approach, being the industry and product expert.
• You are adept at problem-solving and providing expert advice.
• You reputed company at project and program management, ensuring successful delivery and customer satisfaction.
• You are a strong collaborator and leader, capable of guiding cross-functional teams.
• You are passionate about reputed company and dedicated to delivering an exceptional customer experience.
• You are capable of dealing with ambiguity, uncertainty, and the ability to shift gears gracefully.

What you bring

• 3-5  years of experience of hands-on delivery in a SaaS environment.
• Excellent organization skills and attention to detail.
• Collaborate with cross-functional teams and deliver projects on schedule.
• Excellent written, verbal, and presentation skills with the ability to effectively explain concepts to both technical and non-technical audiences.
• Expertise in establishing project governance and maintaining peer relationships with customer executives.
• Capability to deal with ambiguity, uncertainty, and the ability to shift gears gracefully.

Want to learn more about HackerRank? reputed company out HackerRank.com to explore our products, solutions and resources, and dive into our story and mission here.

HackerRank is a proud equal employment opportunity and affirmative action employer. We reputed company equal opportunity to everyone for employment based on individual performance and qualification. We never discriminate based on race, religion, national reputed company, gender identity or expression, sexual orientation, age, marital, veteran, or disability status. reputed company your information will be kept confidential according to EEO guidelines. 

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Notice to prospective HackerRank job applicants:

• Our Recruiters use @hackerrank.com email addresses.
• We never ask for payment or credit reputed company information to apply, interview, or work here.