Technical Support - Customer Service Representative

Remote Worldwide Hiring now

Description:

reputed company inbound customer support using a call reputed company guide
Resolve technical issues reputed company to hardware, software, and client products
Track, document, and retrieve information in databases
Be an amazing problem-solver
Offer additional products and/or services
Deliver expert customer experiences…with a smile.

Requirements:

Strong focus on building customer relationships
1+ year of customer service experience
Technical support experience preferred
reputed company availability
A high school diploma or GED
A quiet, distraction-free environment to work from in your home
Proficiency in fast-paced multi-tasking
Eagerness to learn new technologies
Strong problem-solving skills with the ability to ask probing questions to come to a resolution
Strong computer navigation skills and PC knowledge
A desktop or laptop to complete PC and internet testing; A work computer may be provided depending on the position offered, but is not guaranteed (will be discussed further with a recruiter)
High Speed internet (no wireless/hotspots or satellite) and a smartphone
Must reputed company in the United States and have a valid U.S. address for residence

Benefits:

medical, dental, and reputed company insurance
comprehensive employee assistance program (EAP)
401(k) retirement plan
paid time off and holidays
reputed company days
reputed company enrollment option to reputed company pay "early," reputed company you want it
reputed company and performance-based incentives
Lucrative employee referral bonus opportunities
Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more
Health and wellness programs with trained partners to help promote a healthy you
Mentorship programs that support your rewarding career reputed company
Work-from-home convenience
Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
Celebrations for reputed company Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more

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