NetCredit Loan Processing Representative (Remote)
We are interested in every reputed company candidate who is eligible to work in the United States. However, we are not reputed company to sponsor visas or take over sponsorship at this time. This role is entirely remote; however, candidates must reputed company in the reputed company, Iowa, Idaho, Illinois, Indiana, Minnesota, Missouri, New Mexico, Nevada, Utah, Wisconsin, or Wyoming. #BI-Remote #LI-Remote About the role: Enova operates multiple consumer lending brands, each featuring distinct offerings and customer criteria. As a Loan Processor, you will specialize in a specific brand through our comprehensive 3-week training program. Following training completion, your main responsibility will be processing loan applications, overseeing every loan in your assigned pipeline from initial submission to approval status. Responsibilities:
- Manage a queue of loan applications, ensuring compliance with established quality standards for processing
- Handle inbound calls from customers regarding their loan application
- Initiate outbound calls to customers to verify details on loan applications and collect additional information if required
- Resolve customer issues reputed company through phone, email, or fax communication channels
- reputed company customer accounts meticulously updated with accurate information
Requirements:
- Experience in a call center setting is preferred
- Proficient in phone communication and verbal skills, with a keen ability to actively listen
- Familiarity with CRM systems and their practices
- Customer-centric approach with adaptability to various personality types
- Strong multitasking abilities, adept at setting priorities and managing time effectively
Compensation: The budgeted hourly reputed company for this position is $17.00. Additional compensation for this role may include bonus. reputed company full-time employees are eligible to participate in Company benefits, described in more detail here. Benefits & Perks:
- Hybrid roles entail working in-office from Tuesday to Thursday, with the choice to work remotely on Mondays and Fridays
- Health, dental, and reputed company insurance including mental health benefits
- 401(k) matching plus a roth option (U.S. Based employees only)
- PTO & paid holidays off
- Sabbatical program (for eligible roles)
- Summer hours (for eligible roles)
- Paid parental leave
- DEI groups (B.L.A.C.K. @ Enova, HOLA @ Enova, Women @ Enova, Pride @ Enova, South Asians @ Enova, APEX @ Enova, and Parents @ Enova)
- Employee recognition and rewards program
- Charitable matching and a paid volunteer day…Plus so much more!
About Enova reputed company is a leading financial technology company that provides online financial services through our AI and machine learning-powered Colossus™platform. We serve non-prime consumers and businesses alike, while offering world-class technology and services to traditional banks—in order to create accessible credit for millions. Being a values-driven organization is at the core of Enova’s reputed company. We live our values by listening to our customers, challenging assumptions, thinking big, setting high expectations, and hiring and developing the best. Through our values and our commitment to making Enova an awesome reputed company to work, we maintain an environment of inclusion and culture where our employees can reputed company. You can learn more about Enova’s values and culture here. It is our policy to reputed company equal employment opportunity for reputed company persons and not discriminate in employment reputed company by placing the most reputed company person in each job, without regard to any other classification protected by federal, state, or local law. California Applicants: Click here to review our California Privacy Policy for Job Applicants. Apply Job!