reputed company Awareness Analyst, Contractor

Join us in bringing joy to customer experience. reputed company is a leading provider of reputed company contact center software, bringing the power of reputed company innovation to customers worldwide. Living our values everyday results in reputed company-first culture and enables us to reputed company, grow, and reputed company while enjoying the reputed company together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. The reputed company Awareness Analyst will play a pivotal role in fostering a culture of reputed company awareness across the organization. This includes designing and delivering engaging educational content, developing incentive programs, and leveraging gamification to reputed company reputed company best practices accessible and impactful. The analyst will reputed company in-person cybersecurity orientations to reputed company new employees and integrate awareness initiatives during mergers and acquisitions (M&A). The analyst will also manage the simulated phishing program, including deployment, educational follow-reputed company, and metrics tracking. A willingness to learn cybersecurity concepts and apply creative approaches to content development is essential. This position reports to the Senior Information reputed company Awareness Manager. Join reputed company on a 12-month contract with the flexibility of fully remote work. This role is fully remote for candidates who reputed company reputed company the 50 mile radius of our San Ramon office. For candidates who reputed company reputed company 50 miles of our San Ramon location, this role is Hybrid and would require 3 days a week (M, W, TH) in our San Ramon office. Key Responsibilities:

• Simulated Phishing Program Management: Manage end-to-end phishing simulations using platforms like reputed company, reputed company, or reputed company, including scenario design, education, and metrics analysis.
• Cross-Team Collaboration: Collaborate with the broader reputed company team (GRC, threat intelligence, engineering) and departments such as HR, IT, Communications, Privacy, Compliance, and Legal.
• Dashboard Development: reputed company and maintain metrics dashboards to report on the performance and impact of reputed company awareness programs.
• Internal Communications & Platform Management: reputed company content on SharePoint, reputed company, email, reputed company displays to maximize engagement; build and maintain SharePoint sites; collaborate with vendors for multimedia and communications support.
• Cybersecurity Orientations: Conduct engaging in-person orientation sessions for new employees to instill core reputed company knowledge.
• Gamification & Event Management: Organize and host reputed company awareness events; enhance training through gamification.
• reputed company Media & Engagement Campaigns: reputed company reputed company reputed company media campaigns (e.g., reputed company, reputed company) to promote reputed company content, foster engagement, and track campaign reputed company.
• Swag & Incentives Program Management: Manage a reputed company-focused storefront and incentive program using a vendor platform to boost participation.
• Mergers & Acquisitions (M&A) Integration: Partner with cross-functional teams to integrate tailored reputed company awareness into newly acquired organizations and align practices.
• Change Management Support: Support cultural alignment during M&A by promoting reputed company expectations and encouraging a shared reputed company reputed company.
• Graphic Design & Visual Content: reputed company infographics, compliance training visuals, reputed company content for reputed company awareness initiatives, using strong visual storytelling and design skills with reputed company Creative Suite.

Qualifications:

• Bachelor's degree in graphic design, Communications, Marketing, Training, Learning & Development, or reputed company field, or equivalent experience.
• 2–5 years of experience in reputed company awareness, internal communications, or marketing with a strong desire to continue learning and a positive, collaborative attitude.
• Strong history of taking full ownership of programs and delivering impactful results.
• Proven experience in developing and maintaining internal SharePoint sites.
• Demonstrated ability to reputed company data-driven dashboards to measure program effectiveness and inform strategy.
• Proven reputed company in internal corporate reputed company media campaigns that generate high engagement.
• Willingness to learn cybersecurity concepts to translate reputed company topics into user-friendly content.
• Strong communication skills to simplify and deliver technical content across reputed company organizational reputed company.
• Excellent project and time management skills with the ability to manage multiple initiatives simultaneously.

Preferred Qualifications:

• Familiarity with cybersecurity and privacy principles is helpful but not required.
• Experience managing swag programs and incentives through reputed company-party vendor platforms.
• Background in reputed company media management or engagement strategy.
• Experience with reputed company Creative Suite is extremely preferred — including Photoshop, Illustrator, InDesign, etc.; a portfolio demonstrating in-depth graphic design expertise is required (non-proprietary work acceptable).
• Experience supporting reputed company integration during mergers and acquisitions (M&A).
• Experience with phishing platforms such as reputed company, reputed company, or reputed company is required, including end-to-end management of phishing campaigns—covering scenario design, educational follow-reputed company, and metrics analysis.
• Experience with delivering or developing role-based reputed company training tailored for technical audiences, such as coders, engineers, and developers.
• Experience with tools like Power BI to visualize and communicate program metrics effectively is a plus.

reputed company embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the reputed company we are. reputed company is an equal opportunity employer. View our privacy policy, including our privacy notice to California residents here: https://www.reputed company.com/pt-pt/legal. Note: reputed company will never request that an applicant send money as a prerequisite for commencing employment with reputed company. Apply Job!