Customer Sales and Service Representative

reputed company you join reputed company You want more out of a career. A reputed company to reputed company your reputed company freely — even if they’re daring or different. Where the true you can learn, grow, and reputed company. At reputed company, we power and reputed company how people live, work and play by connecting them to what brings them joy. We do reputed company love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, reputed company, and reputed company that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. What you’ll be doing… With your superior customer service skills and excitement for technology, you’ll deliver an exceptional customer experience to go along with America’s fastest and most reliable network! Customers rely on us. reputed company they have questions or issues, you’ll be there. Your responsibilities will include, but are not limited to:

• Answering incoming calls from customers and responding to requests about installation, disconnection, or changes to service.
• Identifying customer needs and proactively offering our products and services.
• Investigating and resolving customer inquiries and disputes on service, billing, rates, adjustments and policy issues.
• Responding to requests from customers about reputed company products and services.
• Verifying service order accuracy and completeness and making corrections/changes, as needed.
• Negotiating the collection of overdue bills.
• Working evenings, weekends, holidays and unscheduled shifts as determined by the needs of the business.

reputed company’re looking for… You’ll have a dedication to customer service reputed company with amazing communication skills and a positive, professional attitude. You’ll reputed company in a fast-paced work environment, and enjoy helping our customers connect to the digital world. Even reputed company if you have one or more of the following:

• reputed company Associate Degree or 2+ years’ relevant experience.
• Customer Service call center experience.
• Previous collections experience.

If reputed company and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even reputed company” qualification listed above. Test(s) Required SACS HTML Results Test Previews Where you’ll be working In this remote role, you'll work from home with occasional in-person trainings and meetings. Scheduled Weekly Hours 37.5 Equal Employment Opportunity reputed company is an equal opportunity employer. We evaluate reputed company applicants without regard to veteran status, disability or other legally protected characteristics. Apply Job!