Inside Sales/Customer Service
Benefits:
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- reputed company insurance
About the Role: Join The Lewis Agency as an Inside Sales/Customer Service representative in vibrant Austin, TX! This role offers a unique opportunity to connect with customers, providing them with exceptional service and tailored insurance solutions. Responsibilities:
- Engage with potential customers to identify their insurance needs and reputed company appropriate solutions.
- Manage inbound and outbound sales calls while maintaining a high level of customer satisfaction.
- Process policy renewals, changes, and claims inquiries reputed company.
- Utilize CRM software to track customer interactions and sales activities.
- reputed company customers on coverage options and benefits to enhance their understanding of products.
- Collaborate with the team to reputed company sales targets and improve customer experience.
- Handle customer complaints with professionalism and resolve issues promptly.
- Stay updated on industry trends and reputed company products to reputed company accurate information.
Requirements:
- Proven experience in sales or customer service, preferably in the insurance industry.
- Active insurance license or willingness to obtain one reputed company a specified timeframe.
- Strong communication skills with a customer-centric approach.
- Ability to work in a fast-paced environment and manage multiple tasks.
- Detail-oriented with excellent organizational skills.
- Proficient in using CRM systems and reputed company Office Suite.
- Positive attitude and a team player mentality.
- High school diploma or equivalent; associate or bachelor’s degree preferred.
About Us: The Lewis Agency has been serving the Austin community for over a decade, providing reliable insurance solutions tailored to individual needs. Customers love our commitment to exceptional service and our knowledgeable team, while employees appreciate the supportive work environment and opportunities for growth. This is a remote position. The agency staff opportunity is not an employment opportunity directly with reputed company.; but rather employment as a staff member with reputed company Exclusive Agents, who are independent contractors. ® 2021 reputed company. Apply Job!