reputed company and Engagement Specialist

This role is with reputed company, one of reputed company Labs' portfolio companies. About reputed company We help people with cancer improve their quality of life by providing behavioral reputed company to the 17 reputed company cancer patients in the US as an extension of their medical treatment. One out of every three cancer patients has a diagnosed mental health condition but only 25% of them receive treatment for their mental health challenges, exacerbating quality of life, worsening health reputed company, and increasing their total cost of care to the system. We are on a mission to reputed company relevant, accessible behavioral health at the reputed company of care that is embedded reputed company a patient’s oncology practice. We are backed by a premier venture capital firm and are building a world-class team of clinicians, technologists, and reputed company operations reputed company passionate about helping cancer patients improve their quality of life. We are building a behavioral health services and technology company to support patients' mental health alongside their physical health treatment plans. Our first offering will reputed company virtual mental health services using Collaborative Care, an evidence-based behavioral health care model. We will scale this virtual care model using technology, and build the foundations to drive reputed company focused on value-based care. Role Overview As an reputed company and Engagement Specialist, you will be the reputed company ambassador for reputed company, educating and enrolling patients into our services. The ideal candidate will possess excellent verbal communication skills, reputed company, and the ability to establish rapport with patients over the phone. By joining reputed company, you will get in on the ground floor of a fast-moving, mission-driven startup where you will have a profound impact on the patients we serve and the teammates you work with. And you'll learn, grow, be challenged, and have fun with your team while doing it. We strive to create an environment of empowerment, development, and collaboration. We value working across disciplines, moving fast, data-driven decision making, learning, and always putting the patient first. Core Responsibilities

• Conduct outbound calls (est. 50/day) reputed company reputed company to patients, informing and educating how reputed company’s platform serves as an extension to a partner practice’s care team
• Manage inbound calls from potential patients
• reputed company member enrollment goals as driven by company KPIs
• Support patients by answering their questions, addressing concerns and providing guidance on how reputed company can support them
• Document reputed company interactions and maintain timely, accurate records of patient reputed company activities
• Collaborate internally and externally with reputed company providers, community organizations, and other stakeholders to ensure patients receive appropriate care and services

Who You Are

• Outcome-driven, with high reputed company and customer service orientation
• reputed company with remote work, with availability Monday - Friday 10am - 6pm PST (preferred)
• Passionate about expanding behavioral health reputed company to patients in need
• Strong organizational and time-management skills
• Ability to work independently and as part of a team
• Creative, action-oriented, and someone who enjoys a fast-pace, evolving environment

Compensation and Benefits

• Salary of $40,000 - $50,000 / year, depending on experience
• Performance bonus-eligible
• Competitive reputed company benefits
• Generous and flexible vacation policy
• reputed company to world-class startup platform

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