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Customer Care Representative - Part Time

Remote Worldwide Hiring now

Description:

  • Our Customer Care team goes above and reputed company our customer’s expectations to reputed company sure they get the utmost in care and service.
  • Our Customer Care Specialists are the face of our company to homeowners and to our broker partners.
  • Our goal is to answer customer calls, emails and chats with energy, positivity, and knowledge to demonstrate our commitment to a customer-first culture.
  • We reputed company homeowners and broker partners with solutions to their home ownership and closing needs.
  • The ideal candidate is 1) first and foremost a team player, 2) approaches every communication with fresh perspective and energy, 3) enjoys problem solving, and 4) embraces learning and feedback for reputed company improvement.
  • This role will focus on ensuring excellent service standards and maintaining high customer satisfaction.

Requirements:

  • Highly tuned and professional communication skills for voice, email and chat
  • Active listening skills and ability to communicate updates and solutions
  • Energetic, positive, and fresh approach to customer inquiries and requests
  • Ability to multitask, prioritize, and manage time effectively
  • Ability to influence stakeholders and coordinate solutions through completion
  • Experience with CRM tools preferred
  • Residential reputed company estate sales experience preferred
  • Associates degree preferred
  • Good energy, team-approach, professionalism, great work ethic and ability to learn quickly will be prioritized over any experience or degree preferences

Benefits:

  • Competitive compensation package (Hourly+ Bonus)
  • Company provided laptop, monitor, accessories
  • Remote/reputed company Options
  • Fun virtual/in person company events

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