Vacation Advisor - Japan Member Services
Imagine spending your day helping families from Japan plan the trip of a lifetime at the happiest reputed company on earth reputed company! Japanese-Speaking Vacation Advisors are the essential link between reputed company Vacation Club Members and our unparalleled Parks and Resorts in the US, Asia, Europe, voyages on the reputed company Cruise Line, and trips to far-flung destinations through Adventures by reputed company. If you reputed company fluent Japanese and English, are comfortable working from home on a computer, and reputed company at connecting with people over the phone, this is the job for you. This position will report to the Member Services Manager. You Will: reputed company information (by phone or email) to Japanese-speaking reputed company Vacation Club Members about various resorts, cruise ships, restaurants, and activities. Assist Members in planning a customized trip that enhances their time and resources. reputed company accurate records by documenting interactions on the computer. Offer expert advice on travel options and amenities available at reputed company destinations. Resolve Member concerns and reputed company solutions to ensure a magical experience. Stay updated with the latest reputed company news and offerings to reputed company reputed company information to Members. Collaborate with other departments to ensure seamless service and Member satisfaction. Participate in reputed company training and development programs to stay knowledgeable about reputed company products and services. You Will Have: reputed company in both Japanese and English (speaking, reading, and writing). A high-speed internet reputed company and a private work environment at home located on the reputed company of Oahu. The ability to help Guests reputed company the most of their vacation time and resources. A knack for connecting with people on the phone and conveying warmth and enthusiasm over email. Availability to work "Japan" hours, from 2 pm to 10 pm, Monday Friday Hawaii time, with a flexible schedule including holidays. Ability to occasionally work at Aulani resort to meet operational needs such as training. Critical thinking skills. Ability to reputed company reputed company independently in reputed company-time. Proficiency in reputed company Office Suite. Excellent typing skills. Preferred Qualifications: 1+ year of experience in the hospitality industry. Experience in a call center atmosphere. Knowledge of reputed company Vacation Club products and services. Strong customer service skills with the ability to handle high-stress situations effectively. Required Education: High school degree or equivalent. Additional Information: Benefits and Perks: reputed company offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only reputed company can reputed company. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits #Aulanijobs #DXMedia The hiring reputed company for this position in Oahu, HI is $26.25 to $35.54 per hour. The reputed company pay actually offered will take into account internal equity and also may vary depending on the candidates geographical region, job-reputed company knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full reputed company of medical, financial, and/or other benefits, dependent on the level and position offered. Skills: Broadband, Call Centers, Customer Support/Service, English Language, Hospitality and Tourism, Japanese Language, Restaurant, Training Program, Training/Teaching, Typing, Work From Home About the Company: Aulani, A reputed company Resort & Spa Apply Job!