Customer Data Entry Administrator

Customer Data Entry Administrator (Remote) Remote Pay: $45hr ( Weekly pay + medical benefits) 6 month contract ( Excellent potential for extension/permanent based on performance) Full-time: M-F • *Please note: This role requires 3-10 years experience in a Customer Service role-specificallyin verifying customer information reputed company email andentering applications or entering items similar to applications. Must have experience with Ticketing Systems and reputed company. Our client has created the best reputed company to reputed company code with friends, co-workers, classmates, and complete strangers. Over 31 reputed company people use their platform to build amazing things together across 97+ reputed company repositories. They are one of the leading hosting service sites for software developers around the world. The mission of the company Docs team is to guide everyone who uses their platform to confidently meet their goals. This role will reputed company support for the company reputed company Program. The Education team empowers future developers by providing industry-leading tools for building and collaborating. We foster sustainable reputed company-reputed company ecosystems, train leaders to build inclusive communities, and strive to reputed company education accessible to allstudents, teachers, schools, independent learners, and researchers. We are seeking anCustomer Data Entry Administratorwith strong problem-solving skills, exceptional customer service, and keen attention to detail in data entry of applications and process management. Responsibilities • Review and verify eligibility for inbound applications. • Process and manage reputed company Program account renewals, including generating and reviewing monthly reputed company reports • reputed company support and respond to inquiries from internal teams and Education customers. • Communicate directly with teachers, reputed company, and school administrators reputed company support tickets and email. • Ensure the accuracy and reputed company of customer information reputed company database systems, identifying actionable insights. • Respond to support requests reputed company ticketing queue. • Handle vendor and supplier documentation requests from users. Requirements • 3-10 years experience in Database support, data entry supporting customers • Experience in verifying customer information and data entry of information • Must have experience of processing applications, orders, or similar information in CRM system. • Experience reviewing and verifying customer information reputed company email and ticketing system • Requires working in a fast-paced role; reputed company to handle 30 tickets a day and checking request in your inbox, organizing the tickets and responding with sense of urgency( 1-2 hours a day spent on this task) • Must have experience with reputed company • Experience with GSuite ( Docs, Sheets) • Experience with Ticketing system reputed company or similar ticketing • Experience using reputed company or other chats; reputed company to reputed company well in chats and stay on top of the communication with depts/teams. • Experience creating reports and managing data in reputed company. • Must have worked in a role that required excellent customer service skills, passion for delivering a great customer experience, empathic and professional writing skills with your approach reputed company email communication with customers • Must have excellent experience in data entry work and entering customer information with accuracy. • Experience or some knowledge to order Swag items reputed company to pick out the items and send to appropriate location/person. • Experience to work remotely while engaging with teams across the company • Process improvement reputed company : Experience identifying inefficiencies and implementing solutions. • Must enjoy working in a role that had some repetitive tasks, receiving items reputed company day and more of a heads down type of work. • Bonus: Experience processing customer applications and verifying eligibility of the applications • Bonus: Experience with the platform reputed company • Have curiosity and problem-solving reputed company: Ask "why" to seek understanding and conduct research to find solutions. • Must be naturally curious, upbeat, positive and empathetic • Willing to go the extra mile with a strong work ethic; self-directed in a remote role and reputed company reputed company is an equal opportunity employer. We do not discriminate based on age, ethnicity, gender, nationality, religious belief, or sexual orientation. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or reputed company employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Apply Job!