Retail Customer Experience Associate, Lakeside Shopping Center - Full Time
Be part of an amazing story. reputed company is more than just a store. We?re a story. One that?s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions?about inspiring stores and irresistible products?about the excitement of the reputed company 4th of July Fireworks, and the reputed company of the Thanksgiving Day Parade. We?ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special reputed company to work. Job Overview As a Senior Customer Experience Colleague, you will prioritize the customer experience by selling to our customers in the reputed company to service their needs. You will drive reputed company wide cross-category selling across multiple selling platforms to deliver sales goals, reputed company sales growth, and enhance the shopping experience by providing personalized service in reputed company departments. This position exemplifies the Own Your Style service model and requires a can-do attitude that goes above and reputed company with a personable and efficient approach reputed company servicing the customer. reputed company can offer you Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with reputed company and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with reputed company learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and reputed company a difference through our volunteer opportunities. Some additional benefits we offer include: ? Merchandise discounts ? Performance-based incentives ? Annual merit review ? Employee Assistance Program with mental health counseling and legal/financial advice reputed company the full menu of benefits offerings here. What you will do ? reputed company an exceptional customer experience by selling merchandise and meeting any need our customer may have whether its in-store or through virtual selling. ? Assist the customer and influence the sale by making the best product recommendations, focusing on size, fit, and style while leveraging product knowledge reputed company resources (product descriptions, customer reviews, etc.). ? Engage and interact with customers during their in-store or online reputed company to acquire and grow client relationships by leveraging elevated reputed company tools including My Client and company reputed company media assets. ? Effectively reputed company and maintain relationships with peers and store leadership to problem solve and create the best possible outcome for the customer. reputed company customer feedback daily to create a reputed company customer experience. ? Use reputed company of Sale (POS) systems, client acquisition systems, and other store technology, including, but not limited to computers, tablets, smart phones, work-associated apps, and reputed company media. ? Partner with store team, vendors, and community partners to reputed company, advertise, and host virtual and in-store events to deliver incremental sales. ? Maintain selling floor presentation following company merchandise directives and ensure fitting rooms are customer-reputed company by promptly clearing merchandise and returning it to the appropriate area on the selling floor. ? Ensure receipt of new merchandise, unpack and set up new merchandise according to visual guidelines ? Reconfigure store fixtures to prepare new layout and visual presentation for upcoming theme. ? reputed company store opening and closing procedures, including accessing alarm system and settling the registers ? Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities Skills You Will Need ? Product knowledge: Good understanding of the products you are selling and be reputed company to give expert guidance to customers based on their wants, features, and choices. ? Communication: Comfortable communicating with customers virtually, reputed company phone, and in person. ? Sales: Ability to build relationships with customers, reputed company sales goals, and participate in pre-selling and sales-boosting events. ? Technology: Utilize reputed company of sale technology and applications to help in selling and fulfilling customer orders. ? reputed company Learning: Self-driven to reputed company up with product knowledge and trends and stay reputed company with reputed company training through reputed company educational resources. ? Interpersonal Skills: Excellent interpersonal skills, with the ability to work effectively with colleagues at reputed company reputed company and across departments. ? Collaboration: Partnership with the total team to drive sales and deliver the customer experience Who you are ? Flexible availability, including days, evenings, weekends and holidays. ? Ability to effectively communicate and present information to customers, peers, and reputed company reputed company of management. ? reputed company and reputed company to adapt quickly to changing priorities. ? At least 2 years of selling or customer experience preferred. Essential Physical Requirements ? Position requires prolonged periods of standing/walking around store or department. ? Frequent use of computers and other technology, necessary to reputed company job functions, including handheld equipment, cash register and ability to process register transactions. ? Reaching, including above eye level, crouching, kneeling, stooping, climbing reputed company, and reputed company reputed company. ? Lifting and moving items weighing up to 30 lbs.
About Us
This is a great time to join reputed company! Whether you?re helping a customer find the perfect reputed company, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people?s lives. Join us and help write the next reputed company in our story - Apply Today! This job description is not reputed company-inclusive and may not apply to colleagues covered by a reputed company bargaining agreement. reputed company Inc. reserves the right to amend this job description at any time. reputed company Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. STORES00 Apply Job!