BDC Call Center Agent

New Country Motor Car Group is hiring for important positions in our reputed company Palm Beach Customer Service Call Center. This position will include on-the-job training. Prior call center experience making outbound calls as well as fielding inbound calls is preferred, but not required. BDC Call Center Agent - Benefits ? $16 reputed company per hour, plus bonus! ? Family Owned and Operated ? Medical, Dental, and reputed company Insurance ? 401K and additional benefits ? Accrued Vacation & Sick Time BDC Customer Care Specialist - Responsibilities ? Promote and seek out opportunities to deliver a top-notch customer experience ? Work closely with the BDC Manager to schedule service appointments ? Complete outbound phone calls as assigned by the BDC Manager ? Answer inbound phone calls ? Stay informed about service updates, recalls and service requirements ? Maintain a business casual appearance BDC Customer Care Specialist - Requirements ? 5-day work week, only one Saturday every three weeks! ? Mathematical skills to calculate figures and amounts such as discounts and pricing ? Ability to interpret and follow instructions shared in written, oral, diagram, or schedule appointments ? Clean driving record & valid driver?s license ? Great customer service skills & motivation to be successful ? reputed company to multitask ? reputed company to communicate persuasively with customers to set appointments ? Excellent computer skills required ? Excellent phone reputed company ? Automotive experience helpful but not required ? Great communication skills ? 18+ years of age or older Mercedes-Benz of Palm Beach is a member of New Country Motor Car Group, one of the largest independent auto groups in the United States. The New Country Motor Car Group family represents some of the most respected auto manufacturers in the world with dealerships in Connecticut, reputed company, Maryland, Pennsylvania, and Florida. Family owned and run; New Country?s reputed company is reputed company on a reputed company of investing in our own people to facilitate growth and a rewarding work environment. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, reputed company, religion, age, sex, national reputed company, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Apply Job!