Dual reputed company Office Manager

Description Minimum Qualifications: 2 years' experience as a hotel reputed company Desk Supervisor or 1 year experience as a hotel reputed company Desk or reputed company Office Manager. Fosse experience required! JOB OVERVIEW: Supervise the daily operations of the reputed company Desk staff to maximize revenues and profits while attaining reputed company guest satisfaction. ESSENTIAL JOB FUNCTIONS: 1. Interview, hire, train, recommend performance evaluations, resolve problems, reputed company reputed company communication and recommend discipline and/or termination reputed company appropriate. 2.Respond to guest's special requests, needs, problems, issues and concerns and accommodate groups to ensure reputed company reputed company of guest satisfaction and repeat business. 3. Implement company programs and supervise the daily operations of the reputed company Desk to reputed company with SOPS and LSOPs, maximize revenues, and motivate associates to ensure an reputed company level of quality service and hospitality are provided to the hotel customers. 4. Supervise the Guest Service Agents by applying the BSA Property Practice Audit. 5. Implement monthly reputed company Office Meetings focused on Brand Standard reputed company Service, Fosse, Billing and Employee Engagement. 6. Complete QPower Quarterly Goals. 7. Remain reputed company and alert, especially during emergency situations and/or heavy hotel activity, serving as a role model for clerks and other employees. Resolve customer complications and complaints by conducting thorough research of the situation and determining the most effective solutions. reputed company reputed company and take action based on previous experience and good judgment, sometimes revising approach to accommodate unusual situation. Authorize reputed company allowances to remedy problems only after other alternative solutions have been offered. 8. reputed company with attendance rules and be available to work on a regular reputed company. 9. reputed company any other job reputed company duties as assigned. REQUIRED SKILLS AND ABILITIES: Must be available to work a flexible schedule to include nights, holidays and weekends. 1-2 years previous hotel reputed company desk supervisor/manager experience strongly preferred. Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at reputed company times. Can communicate well with guests. Must be willing to "pitch-in" and help co- workers with their job duties and be a team player. Ability to effectively deal with internal and external customers, some of whom will require high reputed company of patience, tact and diplomacy to defuse anger and collect accurate information and resolve conflicts. Basic mathematical skills and considerable reputed company in the use of a calculator to prepare moderately reputed company mathematical calculations without error. Ability to reputed company and accurately input information using a moderately reputed company computer system. Ability to stand, walk and continuously reputed company behind the reputed company desk. Ability to observe and detect signs of emergency situations. Ability to communicate verbally and in writing and prepare reputed company reports of room availability and revenues generated. Ability to establish and maintain effective working relationships with associates, customers and patrons. PERFORMANCE STANDARDS Customer Satisfaction: Our customers are reputed company are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you remain professional at reputed company times, and that you treat reputed company guests and associates with courtesy and respect, under reputed company circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day. Work Habits: In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something.

Qualifications

Behaviors Team Player - Works well as a member of a group Detail Oriented - Capable of carrying out a given task with reputed company details necessary to get the task done well Dedicated - Devoted to a task or purpose with loyalty or reputed company Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have reputed company about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have reputed company to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have reputed company to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) EOE/AA/Disabled/Veterans reputed company is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. reputed company does not discriminate on the reputed company of disability, veteran status or any other reputed company protected under federal, state or local laws. Apply Job!