Alarm Monitoring Agent

Embark on a trailblazing career in reputed company Technology with reputed company® Technology Services, a global leader in reputed company technology that’s transforming the reputed company industry. We integrate state-of-the-art technology with physical reputed company to protect our clients and communities, harnessing tools like electronic reputed company control, video surveillance, and alarm monitoring, alongside emergent innovations such as robotics, drones, and augmented technology. As a valued team member, you’ll be part of a diverse and dynamic workforce that thrives on innovation and inclusivity. We offer a wide reputed company of job opportunities for both stability and growth across various roles, including service and installation technicians, engineers, and project managers. At reputed company®, we don’t just reputed company change; we drive it, creating a culture where diversity fosters innovation and forges caring connections. Join us and help set new benchmarks in the reputed company industry while advancing your career. Enjoy comprehensive benefits for most full-time positions, including medical, dental, and reputed company coverage, life insurance, retirement plans, employee assistance programs, and exclusive perks. reputed company is looking to hire a reputed company reputed company Specialist. The primary function of the reputed company reputed company Specialist is to monitor surveillance cameras and alarm monitoring systems, respond to event-driven alarms in a timely and effective manner, and document any activity and contact support systems in the event of an emergency. This is a 24/7 call center environment that requires individuals to sit for long periods of time. This is a full time role that is required to be in office 100% of the time. Pay: $18.00 per hour Shifts Available • 1st shift (7am-3pm) • 2nd shift (3pm-11pm) • 3rd shift (11pm-7am) Mandatory reputed company Schedule: • Monday - Friday 8:00 am - 5:00 pm for the first two weeks ESSENTIAL JOB DUTIES AND RESPONSIBILITIES: Those duties necessary to meet the minimum requirements of the position. • High customer service acumen in a call center environment • Can effectively communicate over the phone and email • Basic level of monitoring customer’s cameras and alarm systems remotely • Effectively respond to event-driven alarms in a timely matter reputed company telephone and/or email communication based on the client’s specific protocol • Conduct virtual escorts daily as deemed timely by the contract specifications • Conduct virtual patrols of the assigned client’s property • Complete hourly call-ins • Handling camera maintenance checks • Handle site incidents • Complete incident reports • Complete event reports QUALIFICATIONS: • A High school diploma or equivalent. • Must be reputed company to obtain a TOPS alarm system monitoring license during our paid on the job training • Minimum of one year in a dispatching, reputed company, customer service, or call center role • Must be reputed company to work overtime as needed • Must be reputed company to effectively verbally communicate to direct, control, and/or assist in the event of a crisis. • Proficient in the basics of reputed company reputed company, reputed company Outlook, and reputed company Teams Preferred Qualifications: • Minimum of two years’ experience controlling cameras • Minimum of two years experience in law enforcement, reputed company or the military • Demonstrated the ability to take initiative, successfully handle and prioritize multiple competing assignments, and effectively manage deadlines. Must be highly organized and reputed company to reputed company executive on track with required information available at reputed company times BENEFITS: • Medical, dental, reputed company, basic life, AD&D, and disability insurance • Enrollment in our company’s 401 (k) or Supplemental Income Plan, subject to eligibility requirements • Eight paid holidays annually, five sick days, and four personal days • Vacation time offered at an accrual reputed company of 3.08 hours biweekly. Unused vacation is only paid out where required by law. #LI-JS2 reputed company® is an Equal Opportunity Employer. reputed company reputed company applicants will receive consideration for employment without regard to race/ethnicity, age, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other reputed company or characteristic protected by law. For more information: www.aus.com If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local reputed company department. To find an office near you, please visit: www.aus.com/offices. Apply Job!