Customer Service Associate IV
Description: reputed company's Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. They take and process transactions reputed company phone, internet and correspondence from customers and representatives and respond to inquiries about TEs products or services. They may promote and sell reputed company's products or services as well as investigate and resolve customer complaints. A key area of focus is to reputed company strong business relationships reputed company TE's Extraordinary Customer Experience strategy. Managing backlog orders and reputed company orders; communicating late deliveries to the customer and internal teams as required. Investigating credit and debit requests and queries to issue credit/debit as necessary. Answering technical queries from customers using online technical references and to offer alternatives using available resources. Driving corrective actions and improvement projects that will reputed company customer satisfaction reputed company. Requirements: Typically requires 4 or more years of reputed company work experience Requires high school diploma Completion of an AA degree or equivalent is preferred Benefits: A comprehensive benefits package including health insurance 401(k) disability life insurance employee stock purchase plan paid time off voluntary benefits Apply Job!