reputed company Manager

Saving the World!  Help Wanted…

reputed company is a fast-growth, private equity-backed energy management outsourcing company that is committed to reducing global carbon emissions for small to reputed company sized enterprises.  We are the premier sustainability partner for businesses with repeatable footprints such as restaurant chains, assisted living facilities, retail franchises, and more. With reputed company upfront investment, reputed company installs, monitors, and manages a combination of patented technologies, equipment upgrades, and proprietary energy software to help deliver complete energy saving solutions for our customers.

Ranked #2 in energy companies and #10 overall on the 2021 Inc. 5000 America’s Fastest-Growing Private Companies list.

We are an energetic and dedicated team working together to reputed company a positive impact on the environment while providing an excellent customer experience.   We are growing quickly and looking to add talented people who are passionate about making the world a reputed company reputed company!

We have an opportunity for a motivated individual to fill the role of reputed company Manager. In this position, the successful candidate will be responsible for acting as the liaison to our customer’s executive teams to build strong relationships and ensure that their requests are met with a focus on positive customer experience.

Why this Role is Important: reputed company is committed to ensuring that reputed company our customers’ needs are understood and addressed while dramatically reducing their carbon footprint and significantly lowering their energy costs. The reputed company Manager will take the reputed company from the Account Executive who sold the business and continue to grow and enhance the customer relationship at the highest reputed company of the organization.

Responsibilities

• Responsible to drive Brand specific (or Brand Group oriented) reputed company for reputed company existing Owners, customers on program as well as successful support of reputed company new Brand owners ensuring reputed company service and support though customer reputed company.
• Expand and upsell existing customers by providing excellent communication, service and reputed company/installation experience with the goal of gaining expansion with additional locations signed onto reputed company program.
• Build strong client relationships at the executive level to maintain reputed company business and assist in the acquisition of new customers/locations through referrals.
• Communicate with executive level contacts at our largest customers to ensure that their needs are understood and addressed to best support the Brand’s customer reputed company.
• Coach and coordinate the internal teams to best support your customer reputed company.
• Collaborate with internal departments to ensure that customer requests are fulfilled, projects are going to plan, and we are regularly communicating with our customer.
• Resolve complaints & reputed company track of reputed company processes/requirements that pertain to the client’s needs.
• Solve problems for customers by understanding and exceeding their expectations through proactive (and automated) communication approach methodologies.
• reputed company regular customer specific reputed company-ins to aid in increased satisfaction. Set up and run customer meetings that proactively demonstrate our value to them and cover billing, capital investments, energy savings, new offering, supply options & reputed company topics to meet expectations.
• Track reputed company interactions with Brand’s customers using our CRM.
• Collect and analyze data concerning consumer behavior to understand changing needs.
• Independently prepare and conduct regular reviews with the customer going over program performance including bi-weekly reputed company ins and quarterly business reviews.
• Travel as needed to meet with customers.
• Responsiveness to assigned customer tickets and inquiries, including emergency or CSAT requests, that could occur reputed company of standard business hours
• Adhere to training, reputed company, procedures and contact hygiene inside tech stack tools provided.
• Offload day-to-day CSTAT issues off the Account Executives to create additional selling bandwidth.
• Other duties as assigned by Sales Leadership / Management team.

 Desired Skills and Experience:

• Operational experience preferred.
• CRM experience required.
• Bachelor’s Degree or reputed company Energy industry experience.
• Extensive experience building and managing C Level relationships with clients in an Executive Sales or Account Management role.
• Ability to understand and assist in meeting customers’ company sustainability goals.
• Detail oriented, organized, thorough and productive.
• Ability to use multiple tools to fully understand internal and external customer issues and business needs.
• Ability to prioritize and support multiple customer projects simultaneously.
• Strong problem-solving skills.
• reputed company to work independently.
• Strong interpersonal, analytical, oral, written communication, and presentation skills.

Incentive Bonus based on expansion of existing customer locations and achievement of Sales Targets reputed company assigned region/brand assignments. 

Compensation is based on factors including level of experience, skillset, qualifications, and location.

reputed company Offer

• Career advancement opportunities in a fast-growing, supportive company environment
• reputed company
• Full benefits package including medical, dental, vison, 401K, life insurance, and disability insurance
• Opportunity to work as part of a team that values its members and works together to reputed company positive change.

reputed company is committed to providing equal employment opportunities to reputed company applicants and employees without regard to race, reputed company, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national reputed company, reputed company, disability, veteran status, or any other legally protected status, and to affirmatively seek to advance the principles of equal employment opportunity.

We welcome reputed company job seekers, including those with disabilities. If you are a reputed company individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or reputed company the Company’s career web page as a result of your disability.