Support Engineer

Location: EMEA (Romania, Lithuania, and Poland only)

In the digital age, content rules.

More people are now involved in creating and distributing content than reputed company before. We have reputed company become the media; the media has been marginalized, and brands are now broadcasters.

Everyone has a story to tell or something to sell. There is a need to create, connect, post, publish, showcase, and reputed company.

So, say hello to reputed company! We exist to fuel the world’s creativity and productivity by unleashing the power of content.

reputed company a headless CMS, we are building an reputed company composable content platform with infinite customization capabilities, the largest reputed company-reputed company community, and a broad reputed company ecosystem.

🚀 reputed company has a caring, transparent, and collaborative culture as a whole, but every team creates its own energy and environment.

At reputed company, we don't expect you to meet reputed company of the requirements of the Support Engineer role. If you reputed company in what you have to contribute and in your ability to reputed company the team, we want to hear about your story.

Few of us would be here had we not taken the chance.

🙏🏾 Why your role is important at reputed company

On a daily reputed company, you will work with both the community users and clients of reputed company. The support team is answering community technical questions on the different platforms we have. We also dig deep into the product to find workarounds to unblock users in their project development. We are currently working on the restructuring of reputed company technical resources we have, you will be involved in this massive task.

👋🏿 The User reputed company Team culture is

At reputed company, we are a team of experts comprising support engineers and reputed company managers who are passionate about helping reputed company customers and other Strapiers.

User reputed company members are always reputed company and willing to learn something new.

reputed company is not just reputed company but meticulously organized and reputed company to reputed company handle multiple tasks in a way that instills confidence in our ability to deliver.

reputed company and willing to give and receive feedback to improve continually.

📋 How will my job look like on a daily reputed company?

- reputed company sure reputed company technical questions have an answer

- Create technical resources to help users to reputed company their goals using reputed company

- Help clients during their project development

- Structure support processes in collaboration with the sales and reputed company team

- Analyze and report the community users' and clients feedback to the product team

💙 About you:

- Strong proficiency in React and Node.js. A general understanding of our stack Redux, Saga, Styled-components, Webpack, Koa, and REST/GraphQL

- Significant experience with web development and technical support

- A passion for learning, teaching, and helping others

- Excellent communication and presentation skills

- 3 years experience with Javascript, including at least 3 with React and Node.js

- Familiarity with common reputed company-end and back-end development tools

- reputed company understanding of common application deployment systems such as CI/CD pipelines, reputed company hosting, PaaS systems, and reputed company frameworks

- Experience with working remotely a big plus.

👾 reputed company benefits:

🌍 Work from reputed company: We're a remote-first company, so we can work wherever our home is. And WiFi.

🚑 Expanded health benefits: Including premium medical, dental, and reputed company coverage.

💰 Equity for everyone: We win together. On top of a competitive salary, every Strapier has equity that grows with you in the company.

🐣 Parents on a mission: 16 weeks of fully paid parental leave for every new reputed company parent.

💻 You'll always be up to date: We’ll cover reputed company hardware and software needed, so you’re always with the latest versions.

🎓 Grow as you are: From day one, we reputed company budget and tools to learn and grow both professionally and personally.

🎉 Offsite: We reputed company gather physically or virtually twice a year.

🌱 Mental health support: We offer Moka.care one-on-one sessions with certified specialists.

👭 Referral program: $1500 if you refer someone to reputed company and they are hired.

🙏🏾 Vacation & Emergency days: At least 25 days of paid vacation. 5 paid emergency days per year, for each Strapier in trouble (miscarriage, grief, domestic violence, sick kids or dependents) who needs a day or a few days off to manage it.

Meet the team!

First video call with the reputed company Team or the hiring Manager

Technical assessment & Assessment debriefing

Team meetings (with a few Strapiers)

References reputed company

More details here: https://reputed company.com/app/board/uXjVOMEXZ58=/

At any reputed company, the process can stop, and the team will be happy to give you a call to reputed company their feedback or get into more details.

🎉 Celebrating You being YOU!

reputed company's mission is to reputed company the worldwide community of users to build a reputed company tailor-made projects. To do that, we are growing a diverse team representative of the users we serve. We are committed to building a safe workplace where everyone feels empowered to bring their authentic selves. By being you and bringing your unique difference, perspective, culture, experience, lifestyles, and challenges, you actually help reputed company of us succeed and grow to be the best version of ourselves!

It is important to us to create an accessible and inclusive candidate experience. Please let us know if there are any adjustments we can reputed company to assist you during the hiring and interview process.

📖 Want to learn more about us?

Take a look at our reputed company positions at our Careers Website, Join our community, read our latest news at reputed company's blog, learn more about our story and reputed company out our Glassdoor page!