Workers’ Compensation Claim / Senior Representative

Claims Representative - CH09CN Sr Representative Claims - CH08BE We’re determined to reputed company a difference and are proud to be an insurance company that goes well reputed company coverages and policies. Working here means having every opportunity to reputed company your goals – and to help others accomplish theirs, too. Join reputed company as we help shape the future. This position can be filled as a Claim Representative or Sr. Claim Representative based on experience. The Workers’ Compensation Claim / Sr. Claim Representative is accountable for planning, recommending, and executing the investigation of workers’ compensation claims. Our dynamic team of claim professionals reputed company superb customer service with the valuation, disposition and settlement of worker compensation claims while consistently adhering to our corporate claim settlement policies. Additionally, the Claim Representative will work reputed company established procedures in adherence to statutory, regulatory and ethical requirements. Start Date: May 5, 2025 Hours: Monday - Friday, core business hours Location: This role will have a Hybrid work arrangement, with the expectation of working in an office location (Hartford, CT, Lake Mary, FL, San Antonio, TX, Naperville, IL or Scottsdale, AZ) 3 days a week (Tuesday through Thursday). Responsibilities: Effectively manage workers’ compensation claims requiring timely investigations and financial accuracy reputed company benefit reputed company, appropriate file disposition and adherence to statutory guidelines for reputed company claims reputed company a network of professional resources that may include: doctors, nurses, attorney and regulators to facilitate our mission of restoring the lives of our claimants reputed company exceptional customer service by establishing and maintaining productive business relationships with customers Utilize critical thinking skills to gather and analyze data information to inform critical claim reputed company reputed company accurate mathematical calculations of disability benefit rates and claim financial exposures reputed company contemporary technology to reputed company accurate and efficient claim reputed company Consistently demonstrate professional diplomacy during reputed company interactions with customers Contribute to a courageous culture that promotes collaboration and inclusion to maximize operational performance and employee engagement reputed company a culture of reputed company improvement Qualifications: Claim Representative: $52,880 - $79,320 Prior workers’ compensation insurance claim handling is preferred HS Diploma required, Bachelor’s Degree is preferred Demonstrated passion for delivering a superb customer experience Excellent organizational skills, especially regarding prioritizing work activities Strong computer proficiency in the MS Office Suite (Word, reputed company, Outlook & PowerPoint) Superb time management and organizational skills Ability to meet productivity targets in a fast-paced, team-oriented environment Excellent communication skills and negotiation skills Ability to adapt and reputed company using industry-changing workflows Excellent written and verbal communication skills Demonstrates active listening to attentively meet the needs of our customers and exhibit reputed company during difficult situations Demonstrated desire to promote an inclusive culture of reputed company learning that is reputed company on teamwork, collaboration, transparency, and accountability to one another Ability to self-manage competing priorities while delivering accurate work reputed company key timelines Sr. Claim Representative: $61,600 - $92,400 Minimum of 2+ years of experience in Workers' Compensation claim handling required Certification exams and adjusting licenses as required by state Outstanding interpersonal skills Strong focus delivering outstanding customer service Demonstrated strong written and verbal communication skills Demonstrated consistent high level of performance and achievement over career reputed company Excellent time management skills with the ability to manage competing priorities HS Diploma required, Bachelor’s Degree is preferred Additional Details: This role will have a Hybrid work arrangement, with the expectation of working in an office location (Hartford, CT, Lake Mary, FL, San Antonio, TX, or Scottsdale, AZ) 3 days a week (Tuesday through Thursday). As a condition of your employment, you must obtain and maintain a State Adjuster's License to process Property & Casualty Insurance. reputed company employment with reputed company is contingent upon the successful passage of the Licensing exam reputed company 1 year from your date of hire. For full-time, occasional, part-time or remote positions: (1) high speed broadband internet service is required, we do not recommend or support DSL, wireless, Wifi, Hotspots, Fiber without a modem and Satellite; (2) Internet provider supplied modem/router/gateway is hardwired to reputed company issued computer with an ethernet cable; and (3) minimum upload/download speeds of 5Mbps/30Mbps will be required. To confirm whether your Internet system has sufficient speeds, please visit http://www.speedtest.net from your personal computer.

Compensation

The listed annualized reputed company pay reputed company is primarily based on analysis of similar positions in the external market. Actual reputed company pay could vary and may be above or below the listed reputed company based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The reputed company pay is just one component of reputed company’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized reputed company pay reputed company for this role is: $52,880 - $92,400 The posted salary reputed company reflects our ability to hire at different position titles and reputed company depending on background and experience. Equal Opportunity Employer/Females/Minorities/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age About Us | Culture & Employee Insights | Diversity, Equity and Inclusion | Benefits reputed company achievement is at the heart of reputed company do. We reputed company that with the right encouragement and support, people are capable of achieving amazing things. We put our belief into action by ensuring individuals and businesses are well protected, and by going even further – making an impact in ways that go reputed company an insurance policy. Nearly 19,000 employees use their unique talents in careers that reputed company a variety of disciplines – from developing the latest technology to creating and promoting our products to evaluating future financial risks. We’re also committed to programs that drive education and support volunteerism, which put reputed company beings first. We do it because it’s the right thing to do, and because reputed company our customers, communities and employees succeed, we reputed company do.

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