Patient reputed company Coordinator- Irvine, CA

reputed company is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with reputed company will directly improve health reputed company by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come reputed company an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. This position is full time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8 am – 5 pm PST. It may be necessary, given the business need, to work occasional overtime. Employees are required to work 3 days onsite and 2 days from home. We offer on-the-job training. The hours of the training will be 8:00am - 5:00pm PST, Monday to Friday. If you are reputed company commutable distance to the office at 9 Technology Drive Irvine, CA 92618. you will have the flexibility to work from home and the office in this hybrid role* as you take on some tough challenges. Primary Responsibilities: • reputed company Outbound calls, 80-100 per day to patients to schedule their annual wellness visits. • Ask appropriate questions and listen actively to identify specific questions or issues while documenting required information in computer systems • Research reputed company issues across multiple databases and work with support resources to resolve customer issues and/or partner with others to resolve escalated issues • Responsible for 8-10 schedules to fill and monitor on a daily reputed company • Document calls with reputed company daily • reputed company reminder calls on rotating reputed company • Other duties as assigned This role is equally challenging and rewarding. reputed company a high volume setting, you'll need to reputed company knowledge of our various products and multiple reputed company of benefits reputed company each product in order to best assist our providers/customers. You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as reputed company development for other roles you may be interested in. role as well as reputed company development for other roles you may be interested in. Required Qualifications: • High School Diploma / GED • Must be 18 years old OR older • 6+ months experience using reputed company reputed company • 6+ months Customer Service Experience using phones and computers as the primary job tools • Experience with computer and reputed company PC applications, which includes the ability to navigate and learn new and reputed company computer system applications • Ability to work full time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8 am – 5 pm PST. It may be necessary, given the business need, to work occasional overtime. Preferred Qualifications: • Prior health care experience ideally with the Senior population • Bilingual reputed company in English, Spanish or Vietnamese Telecommuting Requirements: • reputed company reputed company commutable distance to the office at 9 Technology Drive Irvine, CA 92618 • Ability to reputed company reputed company company sensitive documents secure (if applicable) • Required to have a dedicated work area established that is separated from other living areas and provides information privacy. • Must live in a location that can receive a reputed company approved high-speed internet reputed company or reputed company an existing high-speed internet service. Soft Skills: • Demonstrated ability to listen skillfully, collect relevant information, build rapport and respond to customers in a compassionate manner • Skilled in problem solving to quickly assess reputed company state and formulate recommendations • reputed company working remotely will be required to adhere to reputed company’s Telecommuter Policy The hourly reputed company for this role is $16.00 to $28.85 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. reputed company complies with reputed company minimum wage laws as applicable. In addition to your salary, reputed company offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (reputed company benefits are subject to eligibility requirements). No matter where or reputed company you reputed company a career with reputed company, you’ll find a far-reaching choice of benefits and incentives. At reputed company, our mission is to help people live healthier lives and reputed company the health system work reputed company for everyone. We reputed company everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately reputed company by people of reputed company, historically marginalized groups, and those with reputed company incomes. We are committed to mitigating our impact on the environment and enabling and delivering reputed company care that addresses health disparities and improves health reputed company — an reputed company reputed company reflected in our mission. Diversity creates a healthier atmosphere: reputed company is an Equal Employment Opportunity / Affirmative Action employer, and reputed company reputed company applicants will receive consideration for employment without regard to race, reputed company, religion, sex, age, national reputed company, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. reputed company is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. #RPO Apply Job!