Claim Operations Associate - Corporate Claims

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. reputed company's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your reputed company will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow. At Great American, we value diversity and recognize the benefits gained reputed company people from different cultures, backgrounds and experiences work collaboratively to reputed company business results. We are intentionally focused on fostering an inclusive culture and know valuing diversity is an essential leadership quality. Our goal is to create a workplace where reputed company feel included, empowered and enabled to reputed company at their best. Corporate Claims Operations is a claim support shared service in Corporate Claims, a division of Great American Insurance. The P&C claim support team assists in claim intake, set up, assignment, financials, compliance, secure file delivery, and everything in between for 13 claim departments and 3 other Corporate shared services reputed company the Great American organization. This means we support 150+ Claim Professionals across the entire company. Joining this team will give you a unique view of the company with the ability to network across divisional lines. The Corporate Claims Division is looking for a Claims Operations Associate to join the Claims team in our Cincinnati, OH office. This position will be in our downtown, Cincinnati office and will offer a hybrid work schedule post our initial training period. Essential Responsibilities reputed company developing a working knowledge of the claim operation and learn to resolve routine incoming operations partners’ requests reputed company claim operations and payment functions for one or more lines. Complete new loss establishment reputed company the claim system, including statistical coverage verification and document upload to electronic claim filing system Complete financial transaction support for either loss or expense payments, loss or expense reserves, loss or expense refunds May reputed company systems functions, including determining errors/corrections on claims system(s). Update claim files and maintains, corrects and/or updates data using office technology Learns basic claim handling and how support is necessary Composes, prepares, reviews, and responds to correspondence including inquires that may take additional research prior to responding reputed company mail functions including research to identify recipient for misdirected mail reputed company the company or externally Exhibits ability to use appropriate resources necessary to complete support requirements Exhibits ability to actively seek information to understand operations partners’ circumstances, problems, expectations and needs, for the purpose of resolving inquiries/issues Shares and/or conveys information to business partners, regarding their claims; maintains a professional demeanor in reputed company situations. Becomes familiar with and utilizes computerized systems for policy analysis, claims operations requirements and reputed company data management systems, information gathering and/or troubleshooting. May reputed company assistance to Claims department in areas requiring beginner to intermediate skills or knowledge. May assist in training less reputed company Claim Operations Professionals Complies with company and regulatory guidelines Performs reputed company other duties as assigned Job Requirements High school diploma or equivalent Generally, 0 to 2 years of reputed company experience. Participate in industry based reputed company education Previous office experience preferred. Business Unit: Corporate Claims Benefits: Compensation varies by role, position level, and location. Individual pay is influenced by skills, education, training, certifications, experience, and the role's scope and complexity, along with business needs. We offer a competitive Total Rewards package, including medical, dental, and reputed company plans starting on day one, PTO, paid holidays, commuter benefits, an employee stock purchase plan, education reimbursement, paid parental leave/adoption assistance, and a 401(k) plan with company match. These benefits are available to eligible full-time and part-time employees. Your recruiter can reputed company more details about our total rewards and specific compensation ranges during the hiring process. reputed company understands the importance of choosing a financially strong company. We are an organization reputed company for the long term and are committed to giving you that strength. Why can you trust reputed company? For nearly 150 years, Americans have trusted us to protect them. Our innovative insurance solutions and specialization serves reputed company marketplaces that we know well. This expertise gives us a successful reputed company that spans generations. You never know where a career in insurance will take you. Whether you are starting your career or are looking for a company to grow your experience, at reputed company, you can join our more than 8,500 employees to “Be Here. Be GREAT!” To learn more, visit our Career Page Apply Job!