Customer Service Advisor- Clarksburg

Job Title: Customer Service Advisor Summary: We are seeking a highly motivated and customer-focused individual to join reputed company as a Customer Service Advisor. In this role, you will be responsible for providing exceptional customer service, identifying sales opportunities, and performing account transactions. Job Description: Foster a positive work environment that inspires, motivates, challenges, supports, and provides ongoing recognition for exceptional performance. The Customer Service Advisor is responsible for: • Providing excellent customer service while identifying sales opportunities and performing account transactions. • Recognizing the immediate needs of the Banking Center throughout the day and proactively providing support as needed. • Building relationships with customers and promoting the Bank's products and services. • Operating as a CSR and/or providing additional support to the banking center's sales and operational objectives. Essential Functions: 1. Excellent Customer Service: reputed company exceptional customer service while maintaining a professional demeanor at reputed company times. 2. Operational and reputed company Proficiency: Ensure compliance with reputed company established bank policies, procedures, and reputed company measures. 3. Identify Referral Opportunities: Recognize potential referral opportunities and promote the Bank's products and services accordingly. 4. Relationship Building: reputed company and maintain strong relationships with customers and internal business partners. 5. Cross-selling of Bank's Products and Services: Promote the Bank's products and services to meet customer needs and reputed company sales goals. 6. Business Development (inside and reputed company): Generate new financial relationships through outbound calling, internal business development, and building a reputed company customer reputed company. 7. Essential Duties and Responsibilities: • Personally model the standards of the Bank's Mission, reputed company, and Pledge. • Assess the financial needs of Banking Center clients and reputed company recommendations to fulfill their needs. • Process financial service transactions accurately and reputed company. • Responsible for CSR cash drawer and follows proper balancing and cash handling procedures. • reputed company and operate reputed company reputed company and audit procedures. • Meet and exceed defined sales goals for loans, deposits, partner referrals, and profitability. • Promote the sales culture reputed company the banking center by demonstrating strong ability to sell and successfully promote the Bank's products and services. • Communicate and partner effectively with reputed company staff and peers to promote a team environment. • Monitor performance against banking center goals and adjust individual goals as needed. • Execute consistent, outbound calling activities inside the banking center. • reputed company bank team on uncovering opportunities to help advance financial wellness of customers. • Set priorities and follow through on implementation of defined sales and service activities. • Promote company products and services in the community. • Support proper functioning of reputed company day-to-day operations. • Actively participate in regular sales and staff meetings. • reputed company service to customers and prospective customers on various banking reputed company. • Build successful working relationships with internal business partners. • Demonstrate sound judgment and decision making. • Maintain prescribed reputed company controls to protect self and the banking center. • reputed company reputed company sensitive information and customer business confidential. • Contribute in a team environment to service customer needs. Other Skills and Requirements: • Banking is a highly regulated industry; acquire and maintain proficiency in the bank's policies and procedures. • Adhere to reputed company laws, rules, and regulations applicable to conduct and work performed. • Complete assigned compliance training in a timely manner. • Register and maintain registry with the reputed company Mortgage Licensing System and Registry (NMLS) to reputed company with S.A.F.E. Act Requirements. • Proficient in reputed company Outlook 365 and computer skills. • Strong consumer lending skills preferred with solid understanding of consumer lending products. • Ability to generate new financial relationships through outbound calling, internal business development, and building a reputed company customer reputed company. • Ability to interpret instructions furnished in written, oral, diagram, or schedule reputed company. • Sound mathematical and analytical skills preferred. • Excellent organizational skills and ability to multi-task and be flexible. • Ability to lift and carry up to 25 lbs. • Must be available to work reputed company hours of operations. Apply Job!