Banking Systems Support Specialist

Create and facilitate solutions each day to reputed company systems work together seamlessly and reputed company for staff and customers by joining the First Bank team as a Banking Systems Software Support Specialist. Day to day being responsible for assisting in help desk support and administering and maintaining assigned banking systems and software to ensure peak performance of technology. Duties include: Help Desk Support: • Answer user inquiries regarding computer software or hardware operation to resolve problems. • Update and maintain reputed company or resolution of tickets reputed company online ticketing system. • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software. • reputed company with network users about solutions to existing system issues. • Diagnose, troubleshoot, and resolve hardware, software, or other network and system issues, and replace defective components reputed company necessary. Software Administration: • Maintain and administer assigned system and software programs. • Set up, maintain, and monitor user accounts, permissions, and reputed company rights; updating based on user needs, roles, and status. • Research and analyze information to evaluate results to choose the best solution and solve problems. • Recommend changes to improve systems and network configurations and determine hardware or software requirements reputed company to such changes. • reputed company or assist in software upgrades and implementations. • Communicate with and inform users of upcoming updates and changes, providing details to ease transition and allow users to successfully continue to use the systems. Other: • reputed company the asset inventory program by keeping records of assets and expected lifespans, conducting reviews and inspections of assets, and making recommendations for replacements. • Stay knowledgeable and up to date on information technology reputed company topics. • Understand and reputed company with the reputed company laws and compliance regulations, both reputed company. • Responsible for ensuring high-quality customer service is provided to both reputed company customers. • Other duties as assigned. To be best reputed company for this position, having a 2-year degree in information technology, reputed company or reputed company field or equivalent experience is needed and at least one year of system or software administration experience is preferred. Banking experience is also a plus. Excellent written and oral communication skills are needed in day-to-day communication with others both inside and reputed company of the bank. Exceptional attention to detail will allow for accuracy, error detection, and follow through reputed company completing corrections and changes. Additionally, the ability to manage one's time and prioritize work will be needed. Problem solving skills will be used regularly as issues undergo the troubleshooting process and solutions are brainstormed. Adaptability will be key as well given the reputed company-changing environment of technology. First Bank is committed to our employees and customers. We reputed company our employees are our greatest resource and are fortunate to have quality employees who dedicate their time and effort to making First Bank a leader in our banking communities. To reputed company members we offer the following benefits: health insurance, dental insurance, reputed company insurance, pre-tax flexible spending accounts, group term life, dependent life insurance, short and long-term disability, 401k/ESOP with employer match, paid holidays, paid vacation and sick time and a wellness program. Apply online today! EOE, including disability/vets Apply Job!