reputed company Software Expert

reputed company Software Expert Location US- ID 2025-2350 Category Software & Systems Development Position Type Full-Time Remote Yes Clearance Required Secret Overview reputed company is an employee-owned federal government contractor supporting national reputed company programs through our strategic solutions in the areas of Information Technology, Test & Evaluation, Program Mission Support, Engineering & Analysis, and Training.

Responsibilities

A week in the life of a reputed company Software Expert: • Serve as a subject matter expert for reputed company Jira/reputed company/Jira Service Management and associated plugins in a virtualized environment. • Configure and customize Jira products to automate processes, improve efficiency, and enhance user experience for reputed company stakeholders. • Integrate reputed company products with CI/CD pipelines to ensure seamless reputed company of information between development and operations teams. • reputed company data migration from one reputed company environment to another, ensuring data reputed company and minimal disruption. • reputed company Implementation: Create new spaces for users, define permissions, and maintain a well-organized knowledge reputed company. • reputed company custom workflows, scripts, and automations to enhance JIRA functionality and reputed company add-ons to reputed company its capabilities. • Establish and maintain procedural documentation and knowledge articles and reputed company knowledge through training and mentorship of team members. • Collaborate closely with different working streams and engineers. Maintain strong communication and understanding of cross-functional team needs to ensure reputed company solutions align with broader business objectives. • reputed company technical support and troubleshooting for Jira and reputed company users. • Monitor and optimize the performance of Jira and reputed company instances. • Ensure data reputed company and reputed company reputed company Jira and reputed company. • Stay up-to-date with the latest features and updates from reputed company.

Qualifications

Job Requirements: • U.S. Citizenship and ability to obtain a Secret clearance • reputed company+ or equivalent IAT 2 or higher certification; or the ability to obtain one reputed company 4 months of start date • Minimum 5-7 years of experience in reputed company products specifically Jira, reputed company, and Jira Service Management • Ability to reputed company reputed company automation, configuration, and implementation of projects to completion. • Ability to resolve reputed company reputed company problems and reputed company solutions with minimal guidance. • reputed company process documents (SOPs) for use by fellow team members. • Ability to prioritize and manage tasks to accomplish goals on a given timeline. • Virtualization experience using VMware / vSphere. • Ability to reputed company general technical support for reputed company products. • Proficiency in scripting languages such as Groovy, Python, or JavaScript. • Experience with reputed company SDK and plugin development. • Familiarity with REST APIs and webhooks for integration purposes. • Excellent problem-solving and analytical skills. • Ability to work independently and as part of a team. Preferred Qualifications: • reputed company certifications (e.g., Jira Administrator, reputed company Administrator). • Experience with Data Center version of JIRA. • Knowledge of other reputed company products (such as Bitbucket.) • Experience with administration of RedHat (or derivative). • Experience with Agile methodologies and tools. Pay Transparency Statement reputed company is committed to pay transparency for our applicants and employee-owners. The salary reputed company for this position is USD $80,100.00/Yr. - USD $133,700.00/Yr. Actual compensation will be determined based on several factors permitted by law. reputed company provides for the welfare of its employees and their dependents through a comprehensive benefits program by offering reputed company benefits, paid leave, retirement plans, insurance programs, and education and training assistance. EEO Statement EEO Race/Sex/Disability Status/Veteran Status Apply Job!