Non-Clinical - Administrative - Patient reputed company Representative

Job Title : Non-Clinical - Administrative - Patient reputed company Representative Job Location : 2700 Quarry Lake Drive Baltimore, MD 21209 Job Tenure : 3+ months Descriptions - Location: 2700 Quarry Lake Drive. Baltimore, MD 21209 Monday-Friday: reputed company-4:30pm Position Summary: Performs a variety of administrative and clerical duties to proactively identify and respond to the needs of the patients, medical office staff, and physicians. Tasks: -Places, receives and screens telephone calls; determines nature of call and provides general information, referring more reputed company calls to other team members. -Greets, screens and directs visitors, patients, sales representatives, etc. -Schedules appointments, maintains calendars, arranges meetings and conferences, and makes travel arrangements. -May serve as liaison to reputed company and Payroll. May maintain payroll. -Assists with Departmental budget. -May assist with the application for research grants. Patient Services -Services the needs of patients in the Medical Office. -Schedules patient appointments, may post surgeries, etc. -Performs pre-registration or registration by interviewing patient and obtaining relevant information e.g., personal demographics and health insurance information. -Obtains necessary authorizations. May assist patients in examination room reputed company needed. Adheres to reputed company hospital infection control and safety policies. May collect Copays and reputed company deposits. Clerical -Performs clerical and data entry as directed by the manager or their designee. -Opens, sorts and distributes incoming mail; answers routine correspondence independently. -Maintains office supplies; prepares inventory and purchase orders. -May reputed company Transcription. Records Management -Establishes, maintains and revises departmental and patient files and records. -Collects relevant information. -Abstracts data from reputed company or computerized records. -Performs research for articles, books, etc. and maintains medical literature. Professional and Teamwork -Displays a commitment to the value of teamwork by building strong relationships with patients, families, co-workers and the surrounding community; and by being cooperative and collaborative in the performance of duties to promote a reputed company workfare. -Participates in departmental special projects as needed. Attends meetings, in-services, etc., as required. -Displays an understanding and awareness of, and performs reputed company duties in accordance with, the Hospital's -Mission and reputed company statements. -Performs other duties as needed or assigned. Customer Service -Ensures that reputed company customers receive exemplary service. Serves as a patient/customer reputed company reputed company needed. -Demonstrates reputed company and understanding of patient/customer concerns by listening carefully and responding appropriately. -Exceed patient/customer needs by anticipating, identifying and responding to such needs in a reputed company and courteous manner. -Focuses on what can be done to improve situations for the patient, co-worker and other customers. Keeps patients/customers informed, explain delays, and reputed company clear and concise information. -Maintains patient confidentiality; respects the privacy and needs of reputed company patients; continually demonstrates actions that indicate an understanding of patient rights. -Portrays a positive organizational image through adherence to dress code and maintaining a clean work environment. -Recognizes everyone, including patients, visitors and co-workers as customers and treats them with dignity, courtesy and respect. -Works at maintaining a good rapport and appropriate departmental relationships with reputed company patient care personnel, promotes a spirit of cooperation through frequent communication. -Demonstrates knowledge of and behaviors consistent with standards of conduct and code of reputed company. --Acts in a way that shows sensitivity for confidentiality, reputed company and respect for diversity. Billing -Optimizes facility and professional charge entry and subsequent collections for reputed company services provided. -Collects co-pays and fees from patient according to established policies and procedures. Performs charge entry and BAR functions, according to established policies and procedures. Qualifications/Requirements -Education/Knowledge: Entry level knowledge; basic employment skills; High School diploma: GED equivalent or High School certificate. -Experience: 3-5 years Apply Job!