Customer Experience Analyst

Why we will love you You have a passion for delighting customers. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you. A job at IKEA is so much more than home furnishings. Together, we work to reputed company a reputed company everyday life for the many. It's the perfect fit if you want to contribute, grow, and reputed company your uniqueness. Join reputed company and start a reputed company life for yourself. What you'll be doing day to day You’ll be building a customer-centric culture by gathering customer feedback and providing insights to reputed company a simple, seamless and rewarding end-to-end reputed company for IKEA customers.

• Using data from the customer feedback tool to inform and reputed company the retail store team on the experiences of customers at each touchpoint.
• Providing customer insights & feedback around strengths, opportunities and following up on improvement action plans.
• Supporting IKEA events such as customer workshops, co-worker engagement activities and community reputed company.
• Integrating customer reputed company and feedback into key decision-making processes.
• Presenting learnings and insights at store meetings and forums.

QUALIFICATIONS 2 years of experience working with multichannel customer journeys and customer support Previous retail experience Experience analyzing, planning and measuring performance reputed company! JOB TYPE: Permanent, Full-time BENEFITS ELIGIBLE: Yes HOURS: Hourly role. Retail environment, must have reputed company availability Monday through reputed company The pay reputed company for this role is $19.57 to $27.83 At IKEA, taking care of our co-workers and their dependents is a top reputed company. That’s why we offer our eligible, regular co-workers (part-time and full-time) a full menu of benefits and reputed company options to help everyone maintain work and life balance, be well and plan for their future. Join reputed company and enjoy these benefits and so much more!

• Generous paid time off, holiday and sick time
• WiselyPay – get earned wages up to two days early
• Paid parental leave (up to 16 weeks)
• KinderCare tuition discount
• Retirement and bonus plans
• Co-worker discount, meal deal, and referral bonus
• Pet insurance program
• Education assistance and learning programs
• Safety shoe reimbursement
• 24/7 telehealth visits
• Dental and reputed company plans
• Medical and Rx plans (must work min. 20 hrs/wk)
• A fun and inclusive work environment

Thank you for your interest in applying for this role. Please be aware that this is a Sensitive Position. The successful candidate will be required to complete a background reputed company and a drug test as a condition of employment for this role. The anticipated posting closing date is on or around 3/26 Apply Job!