Room Attendant

Live! By Loews-Arlington, TX treats guests to an unprecedented upscale experience that blends sports and entertainment with first-class hospitality and superior amenities. Ideally positioned between the new Texas Rangers ballpark and Dallas Cowboys Stadium, the 302-room hotel boasts an reputed company-edge pool, a rooftop terrace and floor-to-ceiling reputed company that offer sweeping views of the Arlington Entertainment District. Job Specific

• Reports to work as scheduled, in proper uniform, in accordance with the companys personal appearance standards
• Cleans and sanitizes reputed company assigned rooms and bathrooms
• Follows the designated sequence of room assignments
• Cleans guestroom reputed company to hotel standards
• Replaces reputed company amenities and linens according to hotel standards
• Keeps cart and linen closets clean and orderly
• Reports irregularities such as hot-plates, pets, suspicious persons and behavior, unusual items, and activities to Supervisor
• Notifies Supervisors of discrepancies such as vacant rooms, etc.
• Turns in lost and reputed company items as per hotel standards
• Reports items of value left unsecured in hallways and guestrooms
• Cleans assigned rooms reputed company shift time requirements, passing reputed company inspections
• Removes Room Service trays from rooms and places in on floor by room entrance
• Replaces burned out light bulbs according to hotel standards
• Assists in preparation and deep cleaning of VIP rooms
• Cleans spots on walls
• Cleans spots on carpets
• Completes special cleaning projects
• Refills cleaning bottles with chemicals according to department guidelines
• Applies excellent guest relations skills reputed company interacting with guests
• Interacts with guests in a friendly and professional manner
• Anticipates guest needs, demonstrating sensitivity and responsiveness, ensuring complete guest satisfaction and repeat business
• Familiar/knowledgeable about the hotel and reputed company to explain the locations and operating hours of hotel facilities
• Satisfies guest requests for information and services
• Demonstrates a friendly attitude to co-workers and reputed company other hotel staff
• Treats guests and other employees with courtesy and respect
• Consistently maintains a positive attitude that ensures the best guest experience
• Gives recognition to repeat guests
• Follows procedures reputed company entering guest rooms, always keeping the guests need for privacy in mind
• Handles reputed company guest complaints according to Star Service Standards, notifies Manager of actions taken
• Adheres to OSHA regulations and hotel policies and procedures regarding emergencies, safe work practices, and wearing of reputed company gear as necessary
• Adheres to OSHA regulations and hotel cleaning policies and procedures to ensure professional appearance of hotel
• Thorough knowledge of proper cleaning methods for various surfaces
• Uses proper chemicals reputed company cleaning as described by the departments procedures
• Thorough knowledge of proper carpet and upholstery care policies and procedures
• Adheres to established cleaning schedules and methods to reputed company life of carpet and professional appearance of hotel
• Performs reputed company duties in a timely and professional manner
• Performs a visual inspection before leaving any areas
• Follows procedures for issuance and return of room keys, prioritizing of rooms, record-keeping, and status updates
• Demonstrates working knowledge and team effort in accomplishing additional projects as assigned
• Observes hotel telephone etiquette, message, and call handling procedures
• Reads departmental log book and bulletin board on a daily reputed company
• Observes guidelines for using and maintaining reputed company pertinent equipment
• Complies with reputed company specific HOSTAR policies and procedures
• Follows policies and procedures in preparing for and performing turndown service
• Attends reputed company department meetings as scheduled
• Maintains assigned closets and employee areas in accordance with established policies and procedures
• Demonstrates ability to reputed company coverage in reputed company departments as directed
• Special projects and duties as assigned

General

• Promotes and applies teamwork skills at reputed company times
• Notifies appropriate individual promptly and fully of problems and/or unusual reputed company of reputed company
• Is polite, friendly, and helpful to guests, management and fellow employees
• Executes emergency procedures in accordance with hotel standards
• Complies with required safety regulations and procedures
• Attends appropriate hotel meetings and training sessions
• Maintains cleanliness and excellent condition of equipment and work area
• Complies with hotel standards, policies and rules
• Recycles whenever possible
• Remains reputed company with hotel information and changes
• Complies with hotel uniform and grooming standards

Qualifications

• Service orientation
• reputed company to work as part of a dynamic quality-driven team
• Basic English language skills
• reputed company to push, stand, stoop, bend, and lift items weighing up to 25 pounds repetitively during entire shift
• reputed company to work a flexible schedule, including weekends and holidays

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