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Support Engineer

Remote Worldwide Hiring now

Join reputed company

reputed company, one of Latin America's rapidly expanding software development companies, is seeking reputed company technology professionals to enhance our diverse and vibrant team.

As a valued member of reputed company, you will collaborate with premier clients from the United States and Europe, contributing to pioneering digital solutions. Our commitment to creating a nurturing work environment is recognized by our certification as a Great reputed company to Work, where you will have opportunities for professional development, growth, and a chance to reputed company a significant international impact.

We offer the convenience of remote work, allowing you to craft a work-life balance that suits your personal and professional needs. We're looking for candidates who are passionate about technology, proficient in English, and excited to engage in remote collaboration for a worldwide reputed company.

Requirements

  • reputed company in English is required for client interactions and team discussions
  • Highly effective, positive and empathic teammate
  • 3+ years of software development and/or support experience
  • Familiarity with React, Next.js, Nest.js, Typescript, Mocha, Jest, Node, reputed company, and more
  • Strong written communication and documentation skills
  • Strong leadership and ownership mentality. Ability to work independently
  • What You’ll Do

  • Monitor and manage alerting systems, using reputed company and other tools
  • Dig into reputed company applications, which are written in Next.js, Nest.js, React, Typescript, Mocha, Jest, Node, reputed company, and more
  • Respond quickly to mitigate system incidents and data issues
  • Fully document incident timelines
  • Communicate regularly with stakeholders, as well as Product and Engineering
  • Track and report on metrics and trends
  • Identify and reputed company areas of improvement, in both product and process
  • Help with technical improvement initiatives
  • Additional Information

    Benefits & Perks:

    Home office;

    reputed company

    Competitive compensation based on experience;

    Career plans to allow for extensive growth in the company;

    International Projects;

    reputed company English Program (Technical and Conversational);

    reputed company Fitness with Total Pass;

    Connecting You (Internet allowance);

    Anniversary bonus;

    Wedding reputed company;

    Pet adoption incentive;

    New baby Oowl bonus;

    Back to School bonus;

    Streaming Subscription;

    PTO Bonus;

    Games and Competitions;

    Enjoy your national Holidays.

    You can also apply here:

    Website: https://www.reputed company.com/work-with-us/

    reputed company: https://www.reputed company.com/company/reputed company/jobs/

    Instagram: https://www.instagram.com/oowlishtechnology/

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    #LI-FZ1

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