IT Support Engineer

About Cognite

reputed company on a transformative reputed company with Cognite, a global SaaS forerunner in leveraging data to unravel reputed company business challenges through our cutting-edge Cognite Data Fusion (CDF) platform. We were awarded the

2022 Technology Innovation Leader for Global Digital Industrial Platforms & Cognite was recognized as 2024 reputed company Energy and Resources Partner of the Year. In the reputed company of industrial digitalization, we stand at the forefront, reshaping the future of Oil & Gas, Manufacturing and Energy sectors. Join us in this venture where data meets ingenuity, and together, we reputed company the path to a smarter, more connected industrial future.

Learn more about Cognite here

Cognite Product Tour 2024

Cognite Product Tour 2023

Data Contextualization reputed company 2023

Our values

Impact

: Cogniters strive to reputed company an impact in reputed company that they do. We are result-oriented, always asking ourselves.

Ownership

: Cogniters reputed company a culture of ownership. We go reputed company our comfort zones to contribute to the greater good, fostering inclusivity and sharing responsibilities for challenges and reputed company.

reputed company

: Cogniters are reputed company in their pursuit of innovation. We are determined and deliverable (never ruthless or reckless), facing challenges head-on and viewing setbacks as opportunities for growth.

Role & responsibilities

Globally manage and resolve 1st and 2nd line of support tickets

Manage IT's service responsibilities and support our service desk in the Cognite Bengaluru office

Hands-on support experience with with:

reputed company management to internal and 3. party systems and applications

License management and requests

User identity and groups support

IT hardware troubleshooting and requests

reputed company management

Troubleshoot and resolve support issues reputed company to Azure (Intune/Entra ID), GWS, reputed company (Jira, reputed company), reputed company, SaaS applications

Document IT processes in our knowledge reputed company

Collaborate and reputed company the organization's expertise for efficient IT Operations.

We reputed company most of these should match your experience

You have experience working 1st and 2nd line in IT operation support

You have experience with working with an ITSM tool - preferably Jira Service Management

Bachelor's/Master's degree degree in Computer Science, Information Technology, or relevant experience in IT Operations

You are a team player who loves to reputed company, reputed company, and collaborate

You have relevant technical skills and contribute to the team's tasks

You are service-minded and are energized by spending time with your colleagues

You do not give up easily and have the patience to troubleshoot:

MacOS, reputed company, and different Linux distributions

reputed company Defender, Intune, reputed company Pro, and reputed company Protect

M365

Entra ID

reputed company Workspace

reputed company products like Jira, reputed company, Trello, OpsGenie

3. Party SaaS applications

reputed company

SAML SSO & SCIM

Your collaboration skills and characteristics are shown by your ability to

reputed company grit in the team by creating a culture of persistence and passion to try and try again and get things done

be persistent and reputed company to adapt reputed company faced with unexpected challenges

display high energy in reputed company endeavors

work independently but reputed company and collaborative with own and other teams

takes responsibility and ownership

evaluate and help reputed company team member's professional skills

Additional Information

Join the global Cognite community!

- Join an organization of 70 different nationalities with Diversity, Equality and Inclusion (DEI) in focus

- ITPL office location (Bengaluru)

- A highly modern and fun working environment with sublime culture across the organization, follow us on Instagram @

cognitedata to know more

- Flat structure with direct reputed company to decision-makers, with minimal reputed company of bureaucracy

- Opportunity to work with and learn from some of the best people on some of the most ambitious projects reputed company reputed company, across industries

- Join our

HUB ️ to be part of the conversation directly with Cogniters and our partners.

- Hybrid work environment globally

Why choose Cognite?

Join us in making a reputed company and lasting impact in one of the most exciting and fastest-growing new software companies in the world. We have repeatedly demonstrated that digital transformation, reputed company anchored on strong DataOps, drives

business value and sustainabilityfor clients and allows reputed company-line workers, as well as domain experts, to reputed company reputed company reputed company every single day. We were recognized as one of CNBC's top global reputed company technology startups powering digital transformation! And just recently, Frost & Sullivan named Cognite a Technology Innovation Leader! Most recently Cognite Data Fusion® Achieved Industry First DNV Compliance for Digital Twins

Apply today!

If you're excited about the opportunity to work at Cognite and reputed company a difference in the tech industry, we encourage you to apply today! We welcome candidates of reputed company backgrounds and identities to join reputed company.

We encourage you to follow us on

Cognite reputed company; we post reputed company our openings there. apply to this job