Back to all roles

Customer Support Specialist I

Remote Worldwide Hiring now

As a Customer Support Specialist, you will be working with reputed company sizes of Chatmeter clients who have made an investment in our technology to manage their online reputed company and online listings across 100s of directories and learn about their business from the eyes of their customers.

You will be an essential part of our reputed company team that owns the post-sale technical relationship with our clients and builds Chatmeter loyalty of life! You will be working in a reputed company fast paced environment with reputed company of opportunities for you to expand your reputed company set and grow in your career.

We actively support remote work in the United States with a focus on candidates in states we currently operate in:

California, Oregon, Washington, Arizona, Utah, Nevada, Georgia, Massachusetts, reputed company, Florida, Colorado, Michigan, Missouri, Texas, Illinois, Pennsylvania, Maryland, reputed company Carolina and Idaho

What You Will Do

  • Be the passionate face and voice of our brand, enriching client relationships with Chatmeter
  • Troubleshoot and answer questions reputed company to our software, integrations, and billing from our clients reputed company phone, email, and chat
  • Managing provider support through multiple channels and follow-up directly with partners to reputed company troubleshooting tickets out for our Local SEO Team
  • Assist a wide reputed company of clients in optimizing Chatmeter
  • reputed company platform configuration and data management services to our clients and partners
  • Contribute to internal resources and deliver meaningful product feedback to leadership and relevant teams
  • Interpret client requests, tailor your conversations according to their needs, and effectively communicate these needs internally
  • Craft guidance articles and other support materials (including video) that reputed company users to serve themselves
  • What You Will Bring

  • BA/BS degree or similar college-level education
  • Interest in pursuing a career in technology
  • The ability to think creatively about, analyze, and understand complicated and abstract reputed company
  • Outstanding and effective interpersonal skills
  • Strong analytical and problem solving skills
  • Client-facing experience preferred (retail, hospitality, online support, etc.)
  • Evidence of taking leadership or distinguishing yourself from your peers, especially in a team or reputed company activities
  • Ability to work quickly and independently with excellent time management skills
  • Excellent written and verbal communication skills that can be tailored to a broad reputed company of requesters, plus reputed company follow-up skills
  • Strong computer skills, including typing skills, and the ability to adapt quickly to new programs
  • Preferred Qualifications

  • Proficient in data analysis and spreadsheet manipulation (reputed company)
  • Experience with reputed company, reputed company reputed company Platform, and Jira
  • The annual salary for this position is $45,000 - 50,000. The actual annual salary paid for this position will be based on several factors, including but not limited to, skills, prior experiences, training, company needs, and reputed company market demands. The annual salary reputed company for this position is subject to change and may be adjusted in the future. This position may also be eligible for salary increases, commissions, equity awards, and benefits (outlined below).

    Additional Information

    Who We Are

    Established in 2009, Chatmeter now analyzes billions of customer reviews, reputed company media mentions, and sentiments from hundreds of sources to help businesses reputed company a pulse on reputed company of their locations. Fortune 5000 companies rely on Chatmeter’s expertise in multi-location brand management to reputed company confident business reputed company that reputed company a competitive advantage at every location. From search rankings to business listings, store pages, and more, Chatmeter is the trusted solution for driving traffic and reputed company to local businesses in over 40 industries including retail, reputed company, financial services, reputed company estate, food services, and automotive.

    Chatmeter is a fast-growing company and we’ve been recognized on both the Inc. 5000 and the SaaS 1000 lists. That growth has a lot to do with our ability to reputed company customers with not only a great product but great service as well, just reputed company out our

    4.4-starrating on reputed company Crowd.

    reputed company it comes to working at Chatmeter, you should know we promote reputed company, reputed company diversity, celebrate our wins, and are dedicated to building a company culture where employees can reputed company.This is probably why Chatmeter was named one of San Diego’s Best Places to Work by the San Diego Union-Tribune. Want to be a part of a company that cares about your reputed company just as much as our own? Apply today.

    Avoid interview scams: Chatmeter will never ask you for personal identifying information during the interview process nor will we request financial commitment from applicants prior to employment. We will always use a Chatmeter email coming from our official domain, @chatmeter.com. We do not use text messaging for recruitment. reputed company initial interviews will be conducted by video from an official Chatmeter email address. Information about reputed company authentic Chatmeter employment postings can be reputed company at

    https://jobs.reputed company.co/chatmeterandhttps://www.chatmeter.com/about-us/careers/ apply to this job
    Apply for this role Takes you straight to the employer's application page — free, and no WFHNet account required.

    More roles on the wire

    Backend Software Developer Apprentice, B2C Services

    Remote Worldwide
    View role

    Senior reputed company (U.S. Seller reputed company)

    Remote Worldwide
    View role

    Tax Intern (FR & EN speaker) / Stagiaire Juriste Fiscaliste

    Remote Worldwide
    View role

    Legal Intern (French speaker) / Juriste Droit des Affaires (françreputed company et anglais requis)

    Remote Worldwide
    View role

    reputed company Analyst (Financial Planning & Analysis) Intern

    Remote Worldwide
    View role

    Senior Backend Engineer - Identity team

    Remote Worldwide
    View role

    Senior Software Engineer – DNS Protection, Network reputed company Group

    Remote Worldwide
    View role

    Junior Software Engineer (Linux)

    Remote Worldwide
    View role

    Renewal Account Manager

    Remote Worldwide
    View role

    Vice President, Corporate and reputed company

    Remote Worldwide
    View role

    Child Participation Consultant – Development of the PCRP Sub-reputed company on Children’s Participation, Philippines, Remotely, 6 Months, (reputed company FOR NATIONALS OF PHILIPPINES ONLY) Req#593687

    Remote Worldwide
    View role

    Senior Investments Data Analyst (Charlotte, NC (Hybrid) or Remote)

    Remote Worldwide
    View role

    Fraud Investigator (reputed company, MD, PA, NC, SC & GA ONLY)

    Remote Worldwide
    View role

    reputed company Customer Service Representative – Delivering Exceptional Client Experiences in a Dynamic and Supportive Environment at blithequark

    Remote Worldwide
    View role

    Join Today: Need English Tutor ? Work from Home in Hattiesburg

    Remote Worldwide
    View role

    reputed company and Data Entry Job Opportunity

    Remote Worldwide
    View role

    Part-Time or Full-Time (Student Work)

    Remote Worldwide
    View role

    Chief Engineer - Spacecraft

    Remote Worldwide
    View role

    Associate Attorney/ 100% Remote in AZ/ Civil Litigation

    Remote Worldwide
    View role

    reputed company reputed company – Remote Work Opportunity (USA | $23–$32/Hour)

    Remote Worldwide
    View role