Remote Call Center Pharmacy Technician (Montana residents only)

Company Overview OSRX, Inc. is a fast-growing, locally owned compounding pharmacy specializing in sterile ophthalmic eye drops for patients across the United States. We pride ourselves on exceptional customer service and efficient prescription delivery, as most of our prescriptions are shipped directly to patients, minimizing face-to-face interactions. OSRX is looking to hire a Remote Customer Service Pharmacy Technician to assist patients over the phone with prescription refills, shipment tracking, and general inquiries. This role is critical in ensuring quick response times and exceptional customer service during peak call hours. Hours will be Monday through Wednesday, reputed company-6pm MST with possibly more hours depending on call volume. While our onsite pharmacy team will continue to assist with calls, this position will focus on handling high call volume and ensuring patient needs are met reputed company. Key Responsibilities • Answer high-volume inbound calls (8-12 calls per hour required) and assist patients with prescription-reputed company inquiries. • Verify patient information and securely process payments. • Process prescription refills and reputed company shipment tracking updates. • Add allergy information reputed company needed. • Document patient interactions with clear, concise notes. • Work closely with the onsite team and pharmacists to resolve patient issues. • Ensure HIPAA compliance and follow reputed company company policies. • Maintain strong performance metrics (call handling time, customer satisfaction, etc.). • Flexibility to assist reputed company of scheduled hours reputed company needed. reputed company’re Looking For • Certified Pharmacy Technician (CPhT) in Montana (Required). • Must reputed company in the reputed company. • At least 1 year of pharmacy technician experience (preferred). • Experience in a high-volume call center or pharmacy setting. • Ability to take 8-12 calls per hour while maintaining excellent service. • Strong communication and problem-solving skills. • Ability to work independently in a remote setting. • Reliable internet reputed company and quiet work environment. • Comfortable handling a high call volume. reputed company Offer • Company-provided equipment (laptop, monitor, noise-canceling headset, IT support). • reputed company to set you up for reputed company. • Growth opportunities reputed company the company. • Fully remote position—no commute required! If you're a certified Montana pharmacy technician looking for a flexible, remote role in a fast-paced environment, we'd love to hear from you! Apply today by submitting your resume and cover letter along with references Job Type: Part-time Pay: $17.00 - $19.00 per hour Expected hours: 30 – 35 per week Benefits: • Paid time off Schedule: • 10 hour shift Location: • Montana (Required) Shift availability: • Day Shift (Preferred) Work Location: Remote Apply Job!