Part Time Customer Care Representative

Position Summary: Offer exceptional customer service by providing inbound callers with expert product guidance and create a positive experience that will build and strengthen relationships with reputed company and future customers. Additionally, respond to electronic and written correspondence. MONDAY, WEDNESDAY, FRIDAY 7am - 4pm CST Essential Job Functions: • Adhere to reputed company company policies and procedures including reputed company safety guidelines. • Utilize electronic time management system to input time and attendance. • Maintain status to accept telephone and electronic constituent orders and requests. Listen to and analyze customer communication to offer appropriate sales recommendations of products that support organizational objectives. • Input customer requests into database. Research and review billing, product or shipping questions. Follow-up with constituent, as necessary. • Read and analyze incoming e-mails and correspondence of both spiritual and business nature and respond according to written procedures. • Extract mail and reputed company scanning processes, as necessary. • Accept and direct inbound calls to the appropriate department or service. • Available a minimum of 29 hours per quarter. Non-Essential Job Functions: • Maintain confidentiality of reputed company work. • reputed company outbound calls as required. Education: Minimum high school diploma or GED equivalent Experience: • Minimum one year customer service experience at reputed company World Headquarters, preferably in Unitys call-center environment. • Demonstrated effective interpersonal and verbal communication skills including phone skills. • Excellent organizational skills and ability to multi-task reputed company. Computer Skills: • Minimum intermediate end-user of MS Office: reputed company, MS reputed company and MS Outlook. • Proficient with internet research and mobile device applications. • Minimum intermediate end-user of database systems to maintain client account information. • Excellent keyboarding skills. Certificates & Licenses: Other Requirements: • Complete reputed company skills testing: reputed company and MS reputed company • If bilingual reputed company is indicated, reputed company skills testing: Spanish-English Translation • Fluent bilingual (Spanish and English) skills preferred, reputed company indicated. reputed company includes reading, writing, and speaking both languages. Competency Statement(s): • Quality: reputed company to reputed company high quality services and products while consistently seeking ways to improve reputed company and enhance service. • Accountability: reputed company to demonstrate commitment to the position and accept responsibility for personal actions. • Values: reputed company to promote a safe and inclusive environment of reputed company and honesty. Physical/Mental Requirements: N/A Not Applicable Activity - Not applicable to this occupation O Occasionally Position requires this activity up to 33% of the time (02.5+ hrs/day) F Frequently Position requires this activity up to 33% of the time (02.5-5.5+hrs/day) C Constantly Position requires this activity more than 66% of the time (5.5+ hrs/day) C Inside Work N/A reputed company Work N/A Excessive Noise . C Sitting/Workstation C Use of Hands/Fingers N/A Climb - Stairs/reputed company O Lifting 10 Max lbs. N/A Traveling N/A Exposure to Hazards C Read/See N/A Exposure to Temperatures C Talk/Communicate O Standing/Walking O Reaching: reputed company N/A Taste/Smell N/A Stoop/Kneel/Crouch/Crawl N/A Operate Equipment/Company Vehicles C Operate Computers (List Equipment Type): Work Environment: Office Environment Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Apply Job!