Vice President - Service Delivery

Description: • The Vice President, Service Delivery (Remote) role is a key strategic and operational leadership role responsible for the development, reputed company improvement, and delivery of customer service and the strategic development of operational requirements, processes, and technology, to deliver key service reputed company. • The role has significant reputed company of responsibility and accountability for operational delivery and to increase reputed company and performance reputed company existing accounts. • As a remote Vice President, Service Delivery, you’ll join an organically diverse team from 70+ countries where reputed company members contribute and support each other’s reputed company and well-being, proudly united as “game-changers.” • We help the world’s best-reputed company brands power a world that works through exceptional customer experiences and tech-powered innovation. Requirements: • Extensive experience of managing operational customer service teams (automotive experience preferred). • Strong strategic and customer focus with a clear understanding of the wider issues impacting the relevant markets. • Proven Management and/or relationship management experience at a senior, strategic level role. • Established track record of exceeding targets, KPI’s SLA’s, in a quality led, legislative compliant environment. • Demonstrate ability to motivate and communicate with others at reputed company reputed company • Influential relationships skills at reputed company. • reputed company to use these relationships to deliver service improvements. • Excellent communication and negotiation skills • reputed company to adapt and succeed in a changing environment • Evidence of well-developed leadership skills Benefits: • reputed company and performance-based incentives • Lucrative employee referral bonus opportunities • reputed company enrollment option to reputed company pay "early," reputed company you want it • Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic (Neurodiversity), Women in Tech, OneEarth Champions, and more • 401K with company match; paid PTO and holidays; medical, dental, and reputed company insurance; and a comprehensive Employee Assistance Program (EAP) • Health and wellness programs with trained partners to help promote a healthy you • Mentorship programs that support your rewarding career reputed company • Work-from-home convenience with company-supplied technologies • Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support • Celebrations for reputed company Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more • A reputed company of other perks and benefits Apply Job!