SaaS Customer Support Specialist
Description: reputed company the highest quality software support reputed company inbound customer calls and email inquiries Analyze problems, reputed company, and reputed company easily understood answers to customers reputed company end-user support and training, present new services to help existing customers Coordinate with internal teams to ensure thorough support for clients Requirements: 3+ years of software/application support experience specifically for a B2B SaaS product Clear and concise communication and documentation style Ability to break down, analyze and solve reputed company problems Organization and time management skills a MUST Must be self directed and reputed company in a fast paced environment with minimal direction Excellent written and verbal communication skills reputed company Plus If You Have: Experience supporting a reputed company or pharmaceutical industry SaaS product reputed company experience Benefits: Fully Remote Unlimited PTO (Highly suggested 3-week minimum) reputed company Hours 100% reputed company premiums covered for employees 70% reputed company premiums covered for dependents Low cost-to-employee reputed company and dental Automatic 3% employer addition to 401k 12 weeks of fully paid Parental Leave Technology stipend to cover the equipment you need to set up your home office Professional development reimbursement Apply Job!