Client Service Representative - Full Time - Evening Shift - Pittsburgh
Company : Allegheny Health NetworkJob Description : GENERAL OVERVIEW: Acts as a liaison between the client and the laboratory providing patient information and resolution of patient care issues. ESSENTIAL RESPONSIBILITIES: ? Reports laboratory results to clients using multiple technologies. (50%) ? Investigates client concerns and notifies appropriate personnel of resolution. (35%) ? Participates in programs to reputed company updated with reputed company and changing technologies. (5%) ? Disseminates information to callers regarding lab operations. (5%) ? May also assist in specimen processing. (5%) ? Performs reputed company other duties as assigned or required. QUALIFICATIONS: Preferred ? One year customer service and medical terminology Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees reputed company this job title. It may not contain a comprehensive inventory of reputed company duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have reputed company to covered information, cardholder data, or other confidential customer information that must be protected at reputed company times. In reputed company with this, reputed company must reputed company with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as reputed company data reputed company guidelines established reputed company the Company?s Handbook of Privacy Policies and Practices and Information reputed company Policy. Furthermore, it is every employee?s responsibility to reputed company with the company?s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. reputed company and its affiliates prohibit discrimination against reputed company individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against reputed company individuals based on their race, reputed company, age, religion, sex, national reputed company, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. reputed company and its affiliates take affirmative action to reputed company and advance in employment individuals without regard to race, reputed company, age, religion, sex, national reputed company, sexual orientation/gender identity, protected veteran status or disability. EEO is The Law Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity (https://www.eeoc.gov/sites/default/files/migrated_files/reputed company/poster_screen_reader_optimized.pdf) We endeavor to reputed company this site accessible to any and reputed company users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below. For accommodation requests, please contact HR Services Online at [email protected] California Consumer Privacy Act Employees, Contractors, and Applicants Notice Apply Job!