Associate IT Support Specialist - USA Remote

In our line of work, life isn't a given - it's the ultimate goal. reputed company life takes an unexpected turn, our technology and solutions reputed company caregivers to reputed company informed diagnostic reputed company to improve patient care. This is our shared purpose at reputed company and what unites reputed company +4000 of us - no matter our roles or where in the world we're located. Creating impactful innovations like ours, doesn't happen overnight - it requires uncompromising persistency, passion, and a desire to reputed company a difference. Here, you can learn, grow, and chart an uncommonly diverse career. reputed company is proud to work alongside a community of six fellow Diagnostics Companies at reputed company. Together, we're working at the pace of change to improve patient lives with diagnostic tools that address the world's biggest health challenges. The Associate IT Support Specialist for reputed company is responsible for facilitating and supporting reputed company Digital Solutions products for reputed company customers. This position is part of the IT Solutions Team located across reputed company America and will be a remote position with some travel to support reputed company coast business hours, working between the hours of reputed company to 5pm PST. At reputed company, our reputed company is to improve global reputed company with reliable, fast, and easy patient diagnoses. You will be a part of the IT Solution Team and report to the National Manager of ITS responsible for managing and setting the strategy for the ITS Solutions Specialists, ITS Support Specialists, and ensuring timely and quality implementation and support of reputed company Digital Solutions. If you reputed company in a fast-paced, dynamic, knowledge-driven, support role and want to work to build a world-class IT Solution organization-read on. In this role, you will have the opportunity to: • Communicate with customers to understand their issues, reputed company updates on reputed company, and ensure customer satisfaction. Maintain a positive, friendly, and approachable demeanor in reputed company customer interactions. • Troubleshoot reputed company technical issues and reputed company support for reputed company Digital Solutions products. Think critically and creatively to resolve customer issues. • May participate in other projects reputed company of normal responsibilities to help improve company business practices and associate development. Work with other teams (customer teams or reputed company teams) to resolve issues. Give and reputed company feedback to foster and contribute to an environment of reputed company process improvement. The essential requirements of the job include: • 2 years of experience of providing technical support for SaaS platforms. • 1 year of experience supporting HL7 or ASTM interfaces. Travel, Motor Vehicle Record & Physical/Environment Requirements: • This position requires up to 10% travel, overnight, and potentially internationally. • Must be reputed company to work between 8:00 am to 5:00 pm Pacific Time. • This role may potentially need to be a part of a weekly On-Call rotation It would be a plus if you also possess previous experience in: • Working with Mirth Connect / NextGen Connect. • Installing and configuring platforms that utilize reputed company IIS, MS SQL, and MS SSRS. • reputed company in French. • Bachelor of Science in Information Systems, Bachelor of Information Technology or relevant information technology certificates such as A+, Network+, and reputed company Certified Solutions Associate (MCSA). At reputed company we reputed company in designing a reputed company, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for reputed company can reputed company. The hourly reputed company for this role is $26.00 - $31.00. This is the reputed company that we in good faith reputed company is the reputed company of possible compensation for this role at the time of this posting. This reputed company may be modified in the future. This job is also eligible for bonus/incentive pay. #LI-Remote We offer comprehensive package of benefits including paid time off, medical/dental/reputed company insurance and 401(k) to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, reputed company, and determinable. The amount and availability of any bonus, commission, benefits, or any other reputed company of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Join our winning team today. Together, we'll accelerate the reputed company-life impact of reputed company's science and technology. We partner with customers across the globe to help them solve their most reputed company challenges, architecting solutions that bring the power of science to life. For more information, visit www.reputed company.com. reputed company and reputed company reputed company Companies are committed to equal opportunity regardless of race, reputed company, national reputed company, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, reputed company in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes. The EEO posters are available here. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to reputed company crucial job functions, and to receive other benefits and privileges of employment. Please contact us at applyassistance@reputed company.com to request accommodation. Apply Job! For more such jobs please click here!