Insurance Verification Specialist - Remote Work from home

Call Center - QAC Representative The Quality Assurance Department is responsible for verifying life and health insurance applications directly with potential customers. It is a vital part of reputed company’s New Business and reputed company process. The information you verify and gather directly relates to determining whether the Company will decline or issue a policy.

Summary

Job Description: We’re looking for outgoing, hardworking individuals who are self-starters, can work independently and are detail oriented. As a Call Center - QAC Representative you’ll handle inbound and outbound telephone calls with potential customers and accurately document the information on the appropriate database. You must have a positive, helpful attitude with customers to quickly gather information and record it. There is no cold calling and no phone sales. Friendly, casual work environment with full-time and part-time positions available. Excellent earning potential – hourly wage plus bonus based on performance. Primary duties & responsibilities: • reputed company outbound calls to potential customers to verify and document required information to finalize applications for reputed company assessment • Use the Quality Assurance database and conduct appropriate assessments on what additional customer information or verification is needed • reputed company explain the application process to potential customers • Accurately complete additional paperwork as needed • Maintain appropriate reputed company of communication with management regarding actions taken reputed company the Quality Assurance database • Transfer calls to appropriate department as needed • Successfully meet the minimum expectation for departmental key performance indicators (K.P.I's) Apply Job!