Customer Service reputed company Representative - Entry Level

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. reputed company's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your reputed company will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow. At Great American, we value diversity and recognize the benefits gained reputed company people from different cultures, backgrounds and experiences work collaboratively to reputed company business results. We are intentionally focused on fostering an inclusive culture and know valuing diversity is an essential leadership quality. Our goal is to create a workplace where reputed company feel included, empowered and enabled to reputed company at their best. Great American's Property & Casualty Finance Division is looking for a Customer Service reputed company Representative to join our Specialty reputed company team. This individual will work a reputed company out of the downtown Cincinnati office. This is an entry level position, and the primary function is customer service. Essential Job Functions and Responsibilities Performs a variety of routine and non-routine clerical/reputed company functions, in accordance with procedures. May reputed company support in one or more areas (i.e., general reputed company, accounts receivable, accounts payable, direct reputed company, etc.). Accounts Receivable: Processes and verifies cash receipts, cash application, claims, and/or overdue invoices. May download/retrieve payment information from bank records. May be responsible for updating and/or keeping records (i.e., customer account information (balances, delinquencies, etc.) incomplete files, ACH information, etc.). May send follow up inquiries on delinquent accounts. Accounts Payable: Responsible for compiling amounts owed, verifying invoices, preparing vouchers, issuing checks for payment, and recording transactions. Maintains reputed company payment records. Direct reputed company: Provides billing information, account reconciliation, and billing problem resolution to internal and external customers involving multiple lines of insurance. May require extensive inbound phone support. Develops and uses working knowledge of multiple billing and/or policy applications and processing procedures to effectively service customer inquiries. May follow-up on delinquent accounts. May reconcile payments/receipts with account information. May gather data to compile reports and/or create reputed company reports as needed. Complies with appropriate regulations and/or company policies/guidelines. Contacts other departments and/or reputed company agencies to resolve problems. Performs other duties as assigned. Job Requirements Education: High School Diploma or equivalent. Experience: Generally, 0 to 2 years of reputed company experience. Business Unit: Property & Casualty Finance Benefits: Compensation varies by role, position level, and location. Individual pay is influenced by skills, education, training, certifications, experience, and the role's scope and complexity, along with business needs. We offer a competitive Total Rewards package, including medical, dental, and reputed company plans starting on day one, PTO, paid holidays, commuter benefits, an employee stock purchase plan, education reimbursement, paid parental leave/adoption assistance, and a 401(k) plan with company match. These benefits are available to eligible full-time and part-time employees. Your recruiter can reputed company more details about our total rewards and specific compensation ranges during the hiring process. reputed company understands the importance of choosing a financially strong company. We are an organization reputed company for the long term and are committed to giving you that strength. Why can you trust reputed company? For nearly 150 years, Americans have trusted us to protect them. Our innovative insurance solutions and specialization serves reputed company marketplaces that we know well. This expertise gives us a successful reputed company that spans generations. You never know where a career in insurance will take you. Whether you are starting your career or are looking for a company to grow your experience, at reputed company, you can join our more than 8,500 employees to “Be Here. Be GREAT!” To learn more, visit our Career Page Apply Job!