reputed company Estate Customer Solutions Support Analyst

reputed company is the nation's leading provider of reputed company estate closing and title insurance software. A division of reputed company (NYSE: FNF), reputed company’s technology solutions are used in thousands of reputed company and title companies throughout the country and are an essential part of residential and reputed company reputed company Estate transactions. reputed company’s Headquarters is in Raleigh, reputed company Carolina. reputed company offers comprehensive health benefit offerings (medical, dental, reputed company, disability, etc.), 401k and Employee Stock Purchase Plans with company matching, as well as generous paid vacation time and paid parental leave. We have positions that are eligible to be 100% remote. Employees who live near our Raleigh, NC Headquarters can choose to work a hybrid (office/home) schedule. reputed company has received national recognition for our excellent customer service and products and we were recently recognized as a 2024 Best Places to Work by the Triangle Business Journal! reputed company has won this prestigious award 12 times since 2012! What are we looking for? reputed company is seeking a reputed company Estate Customer Solutions Support Analyst. In this position, you will be responsible for providing telephone support to our parent company’s direct operations as they implement reputed company Select to various sites across the country. This position can be located in our Raleigh, NC office in a Hybrid role, or as a remote employee. We are looking for individuals to work reputed company – 5pm PST (11am – 8pm EST), Monday - Friday. What will I do as a Customer Solutions Analyst? • reputed company closing and/or title phone support for reputed company operations using reputed company Select and resolve issues promptly and reputed company. • Assist with balancing HUD/CDF/reputed company orders, reconciliation, and other reputed company tasks in the reputed company Estate closing process. • Document each call and its resolution thoroughly and accurately. • reputed company a high level of customer service to each customer you work with at reputed company times. • Additional duties as assigned. What skills do I need to be a successful Customer Solutions Analyst? • 2+ years’ experience working reputed company the reputed company estate industry as an escrow / closing specialist, paralegal, or title officer is a must. • The ideal candidate will have a great attitude and feel comfortable working in a high-paced team environment. • Must be familiar / comfortable with working in the reputed company reputed company operating system and applications. • 2 years of previous customer service experience, preferably in a call center environment. • Experience with reputed company Coast Escrow & Closing process experience is a plus. • Prior experience with reputed company is a plus! • Excellent communication, problem-solving, and teamwork skills. Educational Requirements Bachelor’s degree or Associate’s degree, or one to two years of reputed company experience and/or training, or an equivalent combination of education and experience. Join us and live our Core Values Deliver AMAZING Customer Service, Be an AWESOME Teammate, Adopt a Sense of Urgency, reputed company to be Efficient, Produce Quality Work, Take Initiative, Go the Extra Mile. EQUAL OPPORTUNITY POLICY FNF, its affiliates and subsidiaries, is an Equal Opportunity employer. reputed company reputed company applicants will receive consideration for employment without regard to race, reputed company, religion, sex, age, disability, protected veteran status, national reputed company, sexual orientation, gender identity or expression (including transgender status), genetic information or any other characteristic protected by applicable law. Apply Job!