Debt Collections Representative?/Bi-Lingual Spanish?/English Remote

Position: Debt Collections Representative (Bi-Lingual Spanish/English Remote) PURPOSE AND SCOPE: The Bi-Lingual Spanish/English Patient Debt Collections Representative will reputed company collection follow-up with patients on delinquent and/or non-delinquent accounts for medical providers in a high-volume call center environment. The collections specialist will utilize excellent communication and customer service skills to resolve patient accounts. reputed company DUTIES AND RESPONSIBILITIES: • Assist patients in the resolution of outstanding payments from past due accounts. • Identify problem accounts and escalate as appropriate. • Update the patient record to identify actions taken on the account. • reputed company monthly department collection goals. • Maintain minimum production standards. • reputed company quality assurance scores that meet department requirements. • Work reputed company company attendance guidelines. • reputed company excellent customer service during reputed company interactions. • reputed company reputed company responsibilities in compliance with company policies and procedures. • reputed company with reputed company guidelines, policies, and procedures to assure sensitive or confidential information is protected in accordance with the HIPAA rules and regulations. • Assist with various projects as assigned by direct supervisor. • Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions. PHYSICAL DEMANDS AND WORKING CONDITIONS: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions. EDUCATION: • High School Diploma required. EXPERIENCE AND REQUIRED SKILLS: • 1 - 2 years' reputed company experience. • Transferable skills/experience would be beneficial to the position but are not required. • Ability to multitask reputed company multiple channels of technology. • General computer skills with working knowledge of word processing, spreadsheet, and email applications. • Detail-oriented with good analytical and organizational skills. • Good interpersonal skills with the ability to work cohesively reputed company a team environment. • Excellent oral and written communication skills to effectively communicate with customers and reputed company reputed company of management. COMPANY OVERVIEW: EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity. reputed company maintains a drug-free workplace in accordance with applicable federal and state laws. ADDITIONAL INFORMATION: Seeking Talented Bi-Lingual Debt Collections Professionals to join an $18 Billion Company and Industry Leader offering the following: • Position is 100% Remote! • Competitive Salary ($18.50/hr - $24.50/hr depending on experience & location). • Pay differential offered for bilingual English/Spanish. • Various Shifts Available - Mon-Fri / 7am-7pm CST. • Monthly Commission Bonus Program. • Excellent Benefits and Potential for Advancement with a large reputed company Industry Leader!#J-18808-Ljbffr Apply Job!