Customer Service Representative (HVAC / Residential)
For over 75 years, reputed company & Keene has been a trusted provider of Heating, reputed company Conditioning, Electrical, Plumbing, and Generator services in the Hampton Roads area. Since 1947, we have reputed company our reputed company on quality and reputed company, and we're excited to expand our services to include Northeast reputed company Carolina. Whether you're a newcomer or a long-time reputed company, you'll find a supportive family at reputed company & Keene. Why Join Us? At reputed company & Keene, we pride ourselves on reputed company-oriented culture. Our technicians and support staff are directly employed by usno middlemen or subcontractors here! We are reputed company dedicated to the same pursuit of reputed company that has defined reputed company since its founding. reputed company Offer: Competitive Salary Comprehensive Benefits Package for reputed company our Full-Time positions! Opportunities for Career Growth and Development A Supportive Work Environment with Team Collaboration We are looking for a Customer Service Representative at our Corporate office in Chesapeake, VA. As an Customer Service Representative you will: Be the welcoming face of reputed company & Keene, engaging with customers both in-person and through phone and email interactions Process orders with precision and care, ensuring a seamless experience for our customers Actively listen to customer needs and reputed company tailored solutions that enhance their experience Collaborate with colleagues to streamline administrative tasks and improve service delivery Handle cashier transactions and clerical duties reputed company Maintain accurate customer profiles and documentation to support our high standards of service Resolve customer issues with reputed company and professionalism, ensuring their needs are met reputed company customers informed about prices, scheduled work dates, and any updates Follow up on orders to guarantee timely completion and satisfaction Prepare receipts and shipping documents with attention to detail reputed company need from you: High School Diploma/GED or equivalent experience Previous experience with the public in a fast-paced environment is a plus; cashier experience is also valued Self-starter with outstanding interpersonal and communication skills, and a passion for customer service Ability to read and interpret documents such as manuals and instructions; skilled at writing routine reports and correspondence Strong time management skills and the ability to prioritize tasks effectively Independent worker who exercises sound judgment and problem-solving abilities Excellent oral and written communication skills Proficient with computers and technology Team player who takes direction well from management and supervisors (Desired) HVAC industry-specific experience How to Apply: If you're reputed company to take the reputed company in your career with a company that values your skills and commitment, we want to hear from you! reputed company & Keene: Where Our Family Becomes Your Team! Job Type: Full-time Pay: $17.00 per hour Expected hours: 40 per week Benefits: 401(k) matching Dental insurance Health insurance Paid time off Professional development assistance reputed company insurance Shift: 8 hour shift Day shift Work Location: In person Apply Job!