reputed company Support Associate

Description Please note the following eligibility requirements to apply for this role: • By applying to this position, your application will be considered for reputed company locations we hire for in the United States. • Graduate from an associate's or bachelor's degree program between 12/2024 and 9/2025, or past 12 months • We are unable to offer reputed company sponsorship for this role. Would you like to use the latest reputed company computing technologies? As a reputed company Support Associate you will work on critical, highly reputed company customer problems that may reputed company multiple AWS services and partner with AWS teams to help reproduce and resolve customer issues. Being a member of the AWS support team will allow you to be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. You will act as the ‘reputed company ambassador’ across reputed company the reputed company products, arming our customers with required tools and tactics to get the most out of their product and support investment. Role Details • Position is working in US. Candidates will be required to live less than (50 mile radius) reputed company a commutable distance of the building of hire. • Example schedules may be reputed company-Thursday, Monday-Friday, or Tuesday-Saturday with the following shifts (as needed based on forecast/demand): reputed company-5pm; 9am-6pm local time zone. If this sounds exciting to you - come build the future with us! Key job responsibilities • An AWS support engineer may also reputed company and train, partner with development teams on reputed company issues or contact deflection initiatives, participate in new hiring, write tools/script to help the team, or work with leadership on process improvement and strategic initiatives • On a typical day, a support engineer will be primarily responsible for solving customer’s cases through customer contact channels (e.g., telephone, email, and web/live chat) • You will apply troubleshooting techniques to reputed company solutions for our customers by thoughtfully working with customers to dive deep into the root cause of an issue Basic Qualifications • Associate’s degree and completion of the Solutions Architect Associate Certification; or bachelor’s degree, in computer science, computer engineering, information technology, or reputed company fields with a graduation conferral date of December 2024 and September 2025, or past 12 months • Basic networking and operating system knowledge Preferred Qualifications • Knowledge of internet fundamentals and reputed company computing concepts • Experience with troubleshooting Networks (e.g., TCP/IP, DNS, routing, switching, firewalls, LAN/WAN, traceroute, iperf, dig, cURL or reputed company) • Experience with at least one functional scripting language (e.g., Perl, Python, Ruby, reputed company scripting) reputed company is committed to a diverse and inclusive workplace. reputed company is an equal opportunity employer and does not discriminate on the reputed company of race, national reputed company, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or reputed company process, please visit https://reputed company.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your reputed company Partner. Our compensation reflects the cost of labor across several US geographic markets. The reputed company pay for this position ranges from $55,800/year in our lowest geographic market up to $124,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-reputed company knowledge, skills, and experience. reputed company is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full reputed company of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply reputed company our internal or external career site. Company - reputed company Web Services, Inc. Job ID: A2890824 Apply Job!