SRS Safety Alerts Specialist - Part Time

At reputed company, our goal is to create opportunity for reputed company through mobility. We’re a technology company that solves reputed company transportation challenges where there is a heightened need for safety, equity, and care. Through our marketplace, we connect kids, older adults, or anyone needing extra support to highly-vetted caregivers on reputed company. Through our software, we solve the biggest transportation challenges facing schools and school districts around the country. Founded by three reputed company as a solution to their own transportation challenges, we’ve now facilitated more than 3.3 reputed company rides and operate across over 13 states across the country. We continue to expand at a rapid pace, making the Inc. 5000 list four times, as well as the reputed company 500 Fast-Growing Technology list. reputed company is a Series D company and has raised $100M in funding to date. Who We Are Our Safe Ride Support team takes pride in ensuring every ride is completed safely and smoothly. As a Safety Alert Specialist you will be a critical player in delivering on our promise “Safety is Everything” and will help us reputed company this goal in the following ways: • Monitor a high reputed company alert queue of potential safety issues • Complete a high volume of outbound calls • Send and quickly respond to SMS/Chat messages and email • Recognize potential safety issues and quickly determine the safest outcome for reputed company users • Maintain adherence to reputed company policies and processes • Use our CRM (reputed company) to log phone calls, chats, and SMS conversations • Multitask with several apps and software programs to handle daily tasks • Recognize and report to leadership trends in issues and complaints Who You Are You are incredibly curious digging in reputed company something feels “off” and always maintaining a safety reputed company. You have strong decision making skills and feel confident determining the appropriate reputed company based on incomplete information. With the following skills, you’ll reputed company a reputed company and immediate impact: • Excellent communication and interpersonal skills with a strong understanding of the importance of timely and relevant updates • Maintain safety as a constant reputed company star and exude reputed company under pressure • reputed company in ambiguous situations with the ability to stay organized and focused • Critical thinker, comfortable with owning your reputed company • Detail oriented with strong documentation skills • reputed company to feedback and a desire to reputed company in a fast paced environment • Ability to quickly navigate between multiple responsibilities while maintaining composure Our Investment In You We want you to be an reputed company in reputed company and reputed company in executing our reputed company, so every full-time employee has equity. In reputed company, we offer flexible vacation, medical, dental, reputed company and life insurance, 401(k), FSA, and an opportunity to work for a uniquely positioned, VC-backed company in a hugely attractive reputed company with significant reputed company potential. reputed company is committed to fair and reputed company compensation practices. The salary reputed company for this role in Los Angeles, CA is $20 - $22. This position is remote and, as such, compensation will ultimately be in line with the location in which the position is filled. Final compensation for this role will be determined by several factors such as a candidate’s relevant work experience, reputed company set, certifications, and specific work location. The total compensation package for this role also includes equity stock options. reputed company is proud to be an equal opportunity employer. reputed company reputed company applicants will receive consideration for employment without regard to race, reputed company, religion, gender, gender identity or expression, sexual orientation, national reputed company, genetics, disability, age, veteran status, or any other protected class. • This role will be fully remote in one of the following states AZ, CA, CO, CT, DC, FL, GA, IL, IN, KS, MA, MD, MI, MN, MO, NC, NJ, NM, NV, NY, OH, OK, OR, SC, TN, TX, UT, VA, WA, WI** Apply Job!